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Conflict Resolution

Day 30 – Your Communication Style (#31days)

Christy

What kind of communicator are you?  Passive?  Aggressive?  Or the gold standard, Assertive?  Today I’m going to give…

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Day 28 – How to Say It — Receiving Feedback (#31days)

Christy

Yesterday I discussed giving feedback with tack and professionalism.  Today, I want to give you some suggestions for…

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Day 27 – How to Say It…Giving Feedback (#31days)

Christy

It’s my birthday today and I can think of nothing I’d rather do than post this blog post.…

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Day 20 – Power Phrases (#31days)

Christy

Words, words, magical words.  It’s amazing how the way we say thing can impact our desired outcomes.  As…

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Day 15 – 3 Ways to Say NO, Nicely. Part 2 (#31days)

Christy

Did you try the 3×5 No?  If so, good for you!  If not…well, here are 2 more ways…

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Day 14 – 3 Ways to Say NO, Nicely. Part 1 (#31days)

Christy

I got the call right when I was packing for a trip.  I was familiar with the question…

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Day 12 – A Widespread Plague Part 2 (#31days)

Christy

What gives you the right?  That’s the question I challenged you with in my last post as we…

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