Wow! What a lot of “things” are going on in this world right now. If you watch the news at all, it’s not good news for anyone.

Often, when I’m surrounded by negativity, I lament, then I think, “But what can I do?”

And it hit me, that the best thing we can do when everything seems so dark, is to be a light right where you are.

Jesus was giving the Sermon on the Mount and telling people how to live, and following that, he said this:

“You are the light of the world. A city set on a hill cannot be hidden. Nor do people light a lamp and put it under a basket, but on a stand, and it gives light to all in the house. In the same way, let your light shine before others, so that they may see your good works and give glory to your Father who is in heaven. (Matthew 5:14-16)

What does that mean? “Let your light shine before others...”

Maybe it means something like this:

— Taking flowers to your Jewish neighbor and telling her you are praying for Israel

— Responding with encouragement rather than an eye roll when your pickleball partner hits a shot out…again!

— Asking your teenager for forgiveness after snapping at him on the way to school *Ask me how I know about this!

— Making dinner for the millionth time, even though you don’t want to

— Running errands for your friend undergoing chemotherapy

— Getting together with other friends to pray for our families and this crazy world

— Taking time to have a nice conversation with the check-out clerk at Trader Joes

— Going the speed limit and letting that person merge into your lane right in front of you

You see, these aren’t big things. In fact, some of them are pretty small. But to me, when we live like this, we are being a light right where we are.

We aren’t waiting for some grand gesture.

We aren’t headed to our local campus to get in a kerfuffle with the protestors. (Although some of you may feel called to participate.)

But we are, in the nitty-gritty of life, loving our neighbor well.

And I think that’s being a light.

And that light brings hope to a dark and pain-filled world.

I hope this sparked something positive in you. And that you will be encouraged to let your light shine, no matter where you are.

Love you and cheering you on,

Christy

P.S. If you’re looking for a fun Mother’s Day gift, why not give your favorite pickleball-loving mom, my ​Pickleball Devotional​ or ​World of Pickleball​ Word Search? You can click ​here​ and ​here​ to find out more. xoxoxo

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The post Doing What’s Difficult appeared first on Christy Largent.

Here in Texas it’s been so HOT I was afraid to buy pumpkins for the front porch.

(Heat + Pumpkin = Stinky Mush!)

But it has finally cooled off, so I’ve decorated and it finally looks like Fall around here!

On another note, have you noticed that the journey to mastery is a complex and non-linear one?

When I learned flute way back in elementary school, I had to master the scales first. Playing beautiful music was the desired outcome, but the only way to get there was to master the scales so I could play whatever key was required easily and without too much “thinking.”

As I was reminded when my son learned clarinet, the road to mastery is filled with missed notes.

It’s the same in Pickleball. I’ve got to drill the basics, the “dink,” “drop,” and drive,” to such a level that when I’m playing an actual game, these shots become automatic. And even with this practice, I’ll often miss more than I make in a game.

It’s a mixed bag getting to a higher level.

In life, there are a lot of ways this plays out…

For example, you may read a book on communication skills so that when you get into a difficult conversation with your husband, you’re able to have a productive conversation.

But sometimes the conversation with your husband isn’t productive.

Or you practice some cooking basics like chopping and….well, I don’t know what else actually because I’m not much of a cook, but there are probably some “chef-like” skills that would be helpful if you wanted to cook a gourmet meal!

And yet, the table to master chef is filled with inedible food.

This is the truth…when learning new skills, the line to accomplishment isn’t a straight uphill arrow. It’s up and down and up and down and if you stick with it, there’s a gradual movement up and to the right.

So if you’re learning something new, don’t be discouraged if you’re making mistakes and it seems like it’s taking longer than it should.

Keep practicing the basics, getting better and better, honing your skills, and sharpening your knives.

And enjoy the journey along the way. You may never be the “best” at your chosen thing. But you will have had many amazing experiences that enrich your life along the way.

Cheering you on,

Christy

P.S. I’d love to know what you’re working on. What area are you practicing right now? Just leave a comment and let me know. xoxoxo

The post It’s Never a Straight Line appeared first on Christy Largent.

This week I’ve been head down and digging deep to make progress on the gift book/devotional I’m writing.

It’s centered around how we can live out the Fruit of the Spirit (Galatians 5:22-23…love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, and self-control.)

The plan is to get the devotional up and available for purchase on Amazon by mid-November. (Just in time for holiday sales!)

This is a devotional for Pickleball players who want to do better managing their mind. It’s called “Dink Positive Thoughts.” (A dink is a foundational shot you hit in Pickleball.) Each short devotional will have a verse, commentary, a prayer and an affirmation to practice.

In light of everything that has been happening in the world this past week, I wanted to share one of the devotionals I wrote with you.

Right now I feel somewhat helpless in the face of all this world strife.

But one thing I know is that we have a God who cares. Who loves the people of Israel. And loves us too.

So even though the following devotion is focused on Pickleball players, I want you to think about the ideas I’m sharing and see how you can apply them in your own life – whether you are a Pickleball player or not!

——————————————-

Love – 1 Peter 4:8 TLB

“Most important of all, continue to show deep love for each other, for love makes up for many of your faults.”

***

Most important of all…show deep love. This is so easy to say, yet can be so difficult to do. Especially when we are out on the courts. Our partner makes some dumb shots, they mistakenly call an out ball in, or they hog the whole court leaving you feeling left out.

I don’t know about you, but when people act in “human” ways, I often want to scream. And act snotty. And get an attitude.

Instead, the next time we are tempted to get irritated with our partner, do the opposite. Speak words of encouragement. Cheer their good shots. Physically, turn towards them at the end of the point rather than away from them.

In this way you will be putting love in action…and making up for many faults.

***

Prayer: Lord, help me to be your light shining love on the court (and in this world) regardless of the situation. Let me love like Jesus today.

***

Affirmation: Today I will look for and find ways to show love in action. I will shine the light of Jesus on the Pickleball courts and in my community.

———————————–

Dear one – know you are loved and prayed for. I appreciate you and am so thankful you are reading this. If I can be of any help or encouragement to you today, just leave a comment and let me know.

Cheering you on,

Christy

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I have a quick question for you.

Have you noticed that as we get older, it’s easier and easier to focus our attention inward?

I mean, my knees ache now more than they ever did. And if I don’t get my 7 hours+ of sleep, my thinking is a little fuzzier.

On the plus side, I care less about what other people think, so that’s a relief.

My kids require less time and attention. My work is flowing. I can focus more and more on what I want to do.

But overall, all of this thinking is about myself.

There’s a danger there.

This week in our Bible Study we were reading in Ephesians where the Apostle Paul encourages us to “bear one another’s burdens.”

There was a marked focus on loving each other in their community in real, tangible ways. Ways that helped to lighten the load.

And I was challenged to look for ways I could do more of that in my own life.

Rather than focusing on Me! Me! Me!… I could take a breather and turn that focus outward.

Who can I unexpectedly bless?

Who can I drop off flowers for?

Who can I pray for?

Who can I send an encouraging text or funny card to?

There are a lot of ways we can be a blessing to others if we just remember to get our eyes off our own selves and look for opportunities to serve.

This is the time in our lives we can be a blessing, maybe more easily than ever before.

So let’s hop to it! The world is waiting.

As always, I’m cheering you on,

Love,

Christy xoxo

The post Happiness Through Service appeared first on Christy Largent.

This morning was a rough morning. I woke up feeling crummy thanks to a late night yielding to temptation. The temptation of ice cream. Unfortunately, it was in the freezer. And I ate it. All.

I paid for it this morning.  Headache. Bad attitude. Short temper.

And have I mentioned that my daughter is in 7th grade? She’s a Jr. Higher. Yup. You know what that means. Hormonal. Headache. Bad attitude. Short temper.

And have I mentioned that my son is in 4th grade and is the favorite recipient of above mentioned big sister’s bad attitude and short temper? Yup. You’ve got it.

And have I mentioned that my dear, sweet husband leaves quite early in the morning. He used head out about 7:30 and was able to help get them off to school. But lately I’ve noticed he’s leaving earlier and earlier. This morning it was well before 7:00am… I wonder why? Hmmm…

Which brings me to my topic of the day.

How to say you’re sorry.

Because I wasn’t at my best this morning and I know Mamas set the tone for the day, and Amelia wasn’t a pretty sight. crying as she headed into school and I wasn’t a pretty sight sitting miserable in the car watching her walk away.

I wanted a do-over on the whole morning.

But, of course, there’s no such thing as a do-over. The morning is gone never to be lived again.

But the good news is that there is such a thing as asking for forgiveness. I get to tell my sweet girl and boy, “I’m sorry.”

“I’m sorry I was so short tempered. I’m sorry I didn’t give you what you needed. I’m sorry I gave into my own issues rather than rising up and loving you through yours. I’m sorry. I was wrong. I’ll try to do better next time. Please forgive me.”

And if all goes well, (this is not the first time they have heard this particular drill,) they will accept my apology as we discuss it, and they will forgive me and we can all run out and jump in the pool and order pizza and family harmony will be restored. At least that’s how it usually turns out if I actually do ask for forgiveness and not just sweep it under the rug to fester and boil.

It’s a 4-Step Process…

1. I’m sorry I…… (Fill in the blank.)
2. I was wrong. (Do not insert a justification here – just say the basic sentence.)
3. I’ll try to do better next time. (This shows you are working towards being a better person.)
4. Please forgive me.

My story from home is equally valid for you at work you know.  That co-worker who asked you to do a favor and you snapped her head off. That boss who you subtly undermined as you casually discussed office politics in the lunch room. That client you told you would do something – only you didn’t.

There are lots of opportunities in our life when we experience brokenness in relationships. Living in the Opportunity Mindset means we don’t ignore the yuk. We see it for what it really is. An opportunity to restore and even deepen a relationship rather than driving separation.

So I hope you will take the opportunity, when needed, to go ahead and say you’re sorry. Then take it a step further and ask for forgiveness. Then don’t do it again.

Now, I’ve got to go and meet the bus…I’ve got a little conversation I’m looking forward to.

Love ya,

Christy

The post How to say “I’m Sorry” appeared first on Christy Largent.

Nothing spirals downward faster than a negative environment. I knew I needed to fix this situation, and fast!

Here are the 3 things I did. Maybe they will work for you the next time you hit a rough patch.

1. Take a deep breath and assess the situation. What can I change? What is non-negotiable? I stepped back and saw the main things I needed were to get myself dressed, the kids fed and the dog put in the backyard. I also saw that the dark house filled with the noises of anxiety were not helping.
2. Do what you can do and delegate the rest.  I put on some fun music and turned on all the lights. Our surroundings can affect our behavior more than you know. The lights and music helped lighten the tone. I delegated the dog and her “issues” to my daughter and hustled back to get dressed and throw my makeup in a bag – I could finish in the car before my meeting. I had my son pull out the eggs and cheese so I could whip up their breakfast after I got dressed.
3. Focus on the good and enjoy the journey. I did a quick mind re-set while I was getting dressed. I reminded myself that for so many years I had longed for children with a desperate longing…in other words…I asked for this!  I said a prayer of thanks for my kids. I smiled. Yup. A physical smile made me giggle. And when I came back into the kitchen, I sang along to the music while I made the eggs. I forced myself to change my attitude. I know a happy heart attitude is contagious.

[Tweet “A happy heart attitude is contagious.”]

I’d love to tell you my kids started dancing and singing with me and happily gobbled up their breakfasts with words of gratitude on their lips.  That’s not actually what happened.

They were still a bit grumpy. But my attitude was better, so there was less tension and I enjoyed the rest of our time together before school much more. Plus I told myself, often it’s what is caught, more than what is taught that sinks in.

[Tweet “It’s what is caught, more than what is taught that sinks in.”]

So when they think of their Mama today (if they think of me at all!) it will be with the happy smile and kiss that I left them with rather than the surly frustrated face of the earlier morning.

And I’ll call that a win.

How about you? What do you do to shift the momentum when things start deteriorating around you? I’d love you to share! Just leave a comment below.

Love ya!

Christy

The post 3 Steps to Create a Positive Environment appeared first on Christy Largent.

Several weeks ago I created my first ever community survey. I wanted to know more about you so that I can make sure what I’m creating is meeting your most important needs.

You responded and I got some surprising results.  Here they are – along with why the information matters and what I’m going to do differently.

Results

• You are a dominantly female audience (97%),  and in your middle years, 45-64 years old (72%).  I knew this intuitively, but it was fun to see the numbers. (You look like me!)

• You value education and have either a Bachelor or Graduate degree (66%) or at least some college 25%. Clearly, you are a lifelong learner.
• Your total household income is more than $75,000 (65%), and  you can be found in a huge variety of job positions, so much so, there’s no 1 thing that jumps out. I love that you bring an incredibly diverse scope of background and skills.

• Social Media Use was my biggest surprise.
  • Facebook was #1 (93% ranked it #1)
  • YouTube (79% ranked #2 or #3) virtually tied with
  • Pinterest (75% ranked #2 or #3).

• You don’t listen to my podcast. (72%) (Many of you said you wanted to listen, but were too busy to fit them in.)
• You want to learn from me…
  •  #1 Communication Skills and
  • #2 Self Development strategies.

• Your Biggest Challenges…
  • Finding time to do what needs to get done (61%) and
  • Desire to improve professional growth (45%), then
  • Life/Work balance (35%).

Your dreams…travel, being fit, creating a business and spending time with your family all rose to the top. We women really do want to do it all!

My top 5 Action Items based on the survey…

1. January 5th I’ll be offering a free webinar to help you dig deep to Discover your Calling and Develop your Plan for the new year.  More info. on that will be coming shortly. (It will have a wonderful name I’m sure, I just haven’t come up with it yet…title ideas welcomed.)

2.  I’ll continue finding excellent outside resources to recommend. The first is available now, 5 Days to Your Best Year Ever, by Michael Hyatt, and then in January there’s a free Peak Performance Summit you can register for here now. More on both of these as we go.

3. I’ll be creating YouTube tutorials focused on communication skills and strategies to help you communicate most effectively (get what you want!)

4. My podcast is going to reformatted into a short 5-10 minute production that you can fit into your busy schedules.

5. Finally, I’m going to send the survey at a different time of year. (Feb or March will be good.)  Late fall is such a busy time of year, I know many of you wanted to take the survey, but just couldn’t squeeze it in. So, next time I’ll find a less “intense” time of year to send so I can get even more feedback.

Thank you so much! I just love connecting with you and I’m excited about the year to come. What are you excited about this for this coming year? I’d love to hear what’s top of your mind! You can comment here or better yet…(see, I’m learning…) “like,” then post on my Facebook Page here.   Love ya!

Christy

The post Community Survey 2015 Results appeared first on Christy Largent.

Today I share the “aha” moment I had that has helped me to do a turnaround when in conflict.  Learning how to be transparent can be transformational.

Recommended Books:

Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead

The Gifts of Imperfection: Let Go of Who You Think You’re Supposed to Be and Embrace Who You Are

Encouraging Word of the Week:  Luke 6:38 “Give and it will be given to you.  Good measure, pressed down, shaken together, running over, will be put into your lap.  For with the measure you use, it will be measured back to you.”

The post #512: 5 Minute Motivation – Be Transparent (Podcast) appeared first on Christy Largent.

Remember, when giving feedback, it’s important to…

• Be Specific
• Be Honest
• Be Clear

Today is about how to be so clear the other person knows EXACTLY what you want them to do.  It’s the perfect way to complete your thoughts — creating an effective feedback opportunity.

Encouraging Word of the Day:  Ephesians 4:25  “So let us put away the lies, and speak the truth to one another, because we are all part of one another.”

The post #511: 5 Minute Connection – Be Clear (Podcast) appeared first on Christy Largent.

Remember, when giving feedback, it’s important to…

• Be Specific
• Be Honest
• Be Clear

Today is more about how to stay out of judgement or assumption, and instead, Be Honest.

Encouraging Word of the Day:  Ephesians 4:25  “So let us put away the lies, and speak the truth to one another, because we are all part of one another.”

The post #510: 5 Minute Connection – Be Honest (Podcast) appeared first on Christy Largent.

I’m going to focus on 3 main elements of giving effective feedback over the next 3 weeks.

When giving feedback, it’s important to…

• Be Specific
• Be Honest
• Be Clear

Today is all about how to avoid judgement or assumption, and instead, be specific.

Encouraging Word of the Day:  Ephesians 4:25  “So let us put away the lies, and speak the truth to one another, because we are all part of one another.”

The post #509: 5 Minute Connection – Be Specific (Podcast) appeared first on Christy Largent.

• How to find inspiration
• Using the calendar to ensure “me time”
• How to keep your husband a priority
• Recognizing seasons in life
• Creative ideas for how to get help

Encouraging Word of the Week:  1 Peter 4:10 (The Voice)  “Use whatever gift you’ve received for the good of one another so that you can show yourselves to be good stewards of God’s grace in all it’s varieties.”

The post #045: Ask Anna Moseley and Asking for Help (Podcast) appeared first on Christy Largent.

Thankfully, I have an amazing sister-in-law who reminded me of this yesterday, so I get to share it with you today!

Key reminders about being yourself:

1.  It’s scary.

2.  It’s easier to wear a mask.

3.  It’s totally worth it.

Encouraging Word:  Romans 12:9a (The Message) “Love others well, and don’t hide behind a mask; love authentically.“

The post #508: 5 Minute Motivation – Be Yourself appeared first on Christy Largent.

This week, I want to give you 2 magic questions you can use when you absolutely MUST give the advice burdening your heart.  Before you speak…

Ask yourself these 2 questions:

1.  What gives me the right?

2.  Is it in the best interest of the relationship?

Listen to the podcast and share it!  I think you’ll enjoy this part 2 of the podcast.  Who knows, it might even change your life!  And feel free to share with your friends!

I’d love to know – do you struggle with giving unsolicited advice?  How do you keep from becoming “that person” who always has a better way of doing something? Please let me know your thoughts!

Encouraging Word of the Week:  Proverbs 12:18  “There is one whose rash words are like sword thrusts, but the tongue of the wise brings healing.”

The post #507: 5 Minute Motivation – Be Mysterious Part 2 (Podcast) appeared first on Christy Largent.

Unsolicited advice will destroy relationships, create conflict, drive division, and push people further and further away from you.  If you want healthy relationships where your friends and family ASK for your advice, then you’d better say far, far away from giving the unsolicited kind.

Today I’m sharing with you a humorous story on this very subject.  I think you’ll love it!…so you have to listen to the podcast.  But if you can’t spare 5 minutes, here’s my advice for keeping yourself from giving Unsolicited Advice:

When you want to start talking, instead, start asking questions.  

I hope you enjoy this today.  I’d encourage you to listen.  It’s short and who knows..it might even change your life!  And if you know someone who loves to give unsolicited advice, please feel free to share this with them too.

Encouraging Word for the Weekend:  Romans 12:18 “If possible, live in peace with everyone. Do that as much as you can.”

The post #506: 5 Minute Fridays – Be Mysterious Part 1 (Podcast) appeared first on Christy Largent.

Or at least it was a blast the last time I took the class.  This morning, not so much.  You see, I’m out of practice.  I’ve been doing other things in the morning.  Specifically sleeping.  So I’m just a tad bit out of spinning shape.

If you’ve ever been a spinner, you know what I’m talking about.  After you’ve been spinning a month or so you kind of find your groove.  You figure out how to push yourself without throwing up.  You know what I’m talking about.

But this morning everything was different.  I was sooooo slow!  My mind said, “Legs, push!”, and the legs surged forward with all the strength of a noodle.  And while I was struggling for breath and willing myself forward, I realized there were a few universal ideas I was being reminded of as I reacclimatized myself into spinning shape.  I thought I’d share them with you.

1.  Your ride is different than the teacher’s and everyone else’s ride.  That’s right.  You have your own rhythm, your own style and your own timing.  Just like in life.  Your  journey is uniquely your own.  It may or may not mirror the journey of your boss or your best friend.  What matters is that you figure out what your ride is and ride it with all your heart.  It will be the best possible ride.  Uniquely yours.

2.  The unknown will bring blessings all it’s own.  This morning Silas played music I had never heard before.  I’m a musical person and I like to think I am sort of connected to what’s happening in today’s music scene.  But this morning I only recognized 1 song.  Out of the 12 or so songs he played, only 1!  I couldn’t believe it!  But you know what, I loved it!  I embraced the newness of that music and reveled in the energy it helped pump through my increasingly tired legs.  The blessing of the unknown kept me engaged to the very end of every song rather than anticipating the ending as I normally would have done.

Often when we are faced with the unknown, our tendency is to avoid, right?  New co-worker.  Walk down the other hall so you won’t have to engage with her.  Or that difficult decision you’re waiting to hear back on.  You avoid checking your emails or voicemails because you don’t want to have to hear potential bad news.  Or how about what I’m struggling with right now…fear of the unknown.  I don’t know how to do some of the technical details required to get my book published, so instead of powering through, I’m avoiding through other activities.  (Like this post if the truth be told!)  Let’s embrace our unknown together.

3.  When you’ve done the hard thing, you will feel amazing!  Yes.  As the hour moved to a close, I was so happy!  Spent. Yes.  Exhausted. Yup. Empowered. Absolutely!  In fact, as I was getting off the bike and grabbing the cleaning papers to wipe it down, I actually thought to myself, “Now, THIS is a way to get my week of to a great start!  I’ll bet I get a ton accomplished today.”

I didn’t think that because I was a seriously good rider.  No way!  I thought that because I did something uncomfortable – several somethings actually…but the end result was what I really wanted.  A stronger heart, firmer legs (maybe someday) and most of all, completion of a desired task.

How about you?  What can you jump into today to give yourself a spin?  How can you challenge yourself to ride your own ride, embrace the unknown and revel in the feeling of accomplishment that will ensue?  I’d love to hear your stories!

The post 3 Lessons from Getting Spun this Morning appeared first on Christy Largent.

1.  Smile

2.  Stick out your hand and introduce yourself.

3.  Lean towards the new person

4.  Look them in the eye

5.  Speak up

Encouraging Word for the Weekend:  Ecclesiastes 4:9-10 “Two people are better off than one, for they can help each other succeed. 10 If one person falls, the other can reach out and help. But someone who falls alone is in real trouble.”

The post #505: 5 Minute Fridays – Be Friendly (Podcast) appeared first on Christy Largent.

It’s the magic of charisma, and I have a few ideas to share with you about how you can get some too!  Listen to the podcast for all the details…

Key Suggestions Discussed:

1.  Confidence

2.  Questions

3.  Listen

4.  Be interesting

5.  Laugh (at yourself)

Encouraging Word for the Weekend:  Colossians 4:6 “Let your speech always be gracious, seasoned with salt, so that you may know how you ought to answer each person.”

The post #504: 5 Minute Fridays – Be Charismatic (Podcast) appeared first on Christy Largent.

You won’t find sugar coating and happy endings here.  What you will find is HOPE in all capital letters.  Because Michele is not a christian in name only.  She lives a gut wrenching faith through the depths of trial and despair.

Since Michele couldn’t be on the show due to the fact she’s in the middle of healing from her most recent cancer surgery, I decided to review the book and go over my biggest take-aways.  If you read my blog post yesterday, I covered these briefly there, but today I take it deeper.

And I have a special ending where you will hear from Michele herself doing what she does best.  Telling a story.

Key Ideas:

Part 1 – Undone: A Story of Making Peace With an Unexpected Life Highlights

• With God’s help, You can do what you never imagined you could do.
• There is good to come out of bad.  There really is a silver lining.
• Don’t wait for everything to be perfect to start! Make the most of what IS.

Part 2 – My Decision before I become Undone!

• Making hard choices
• Being realistic
• Staying focused

Website Links

Michele Cushat

Recommended Reading

Undone: A Story of Making Peace With an Unexpected Life, by Michele Cushat

Connect with Michele

On Facebook

On Twitter

On Instagram

Encouraging Word of the Week:  Jeremiah 29:11  “I know the plans I have for you says the Lord.  Plans to prosper you and not to harm you.  Plans to give you a future and a hope.”

The post #043: Michele Cushatt – Undone Book Review (Podcast) appeared first on Christy Largent.

Most people pad or hedge with the best of intentions, but what happens is the opposite.

Lesson:  Avoid Hedging and Use Power Phrases

You’ll have to listen to get them — too boring to write here.

Encouraging Word for the Weekend:  Matthew 5:37 (Phillips) “Whatever you have to say let your ‘yes’ be a plain ‘yes’ and your ‘no’ a plain ‘no’—anything more than this has a taint of evil.”

The post #503: 5 Minute Fridays – Be Straightforward (Podcast) appeared first on Christy Largent.

Today’s Tip:  Be Connected!

I want you to grow strong connections.  Here are a few ideas to help you develop strong, healthy connections.  Remember, more details are in the podcast.

1. Decide you want connection
2. Be willing to be vulnerable
3. Be focused on them when you are with them
4. Time — it Takes Time and you must Give it Time
5. Enjoy the fruits of connection

Encouraging Word for the Weekend:  Matthew 18:20  “Where 2 or 3 are gathered together, there I am with them.”

Question:  What do you think about these 5 minute Fridays?  I’d love to hear your comments!

The post #502: 5 Minute Fridays – Be Connected (Podcast) appeared first on Christy Largent.

Today’s Tip:  Listening!

I want you to “Be All Ears”.  It’s amazing what can happen when you stop just thinking about your own agenda and begin really listening and paying attention to those in your life.

• Focus
• Follow
• Feedback

Encouraging Word for the Weekend:  James 1:19  “Know this, my beloved brothers and sisters: let every person be quick to hear, slow to speak, slow to anger;”

The post #501: 5 Minute Friday – Be All Ears (Podcast) appeared first on Christy Largent.

Key Ideas: 

Part 1 – Interview highlights

• The benefits of an unexpected journey
• Finding Mentors
• Her favorite productivity secret Hint:  It’s painless!
• Friendships – finding honest ones
• How to be totally awesome!

• Part 2 – Set Yourself Up for Success

• Sleep Enough
• Plan, then Schedule
• Clear out the clutter
• Get busy and enjoy it all

Website Links

www.karikampakis.com  All the good stuff from Kari

www.handsfreemama.com  LOVE this blog!

www.jeanniecunnion.com  Another keeper! Wonderful.  And her book is stunning too.

www.thehouseofhendrix.com  So awesome.

I love all of these connections.  Kari’s leading you in the right direction with these amazing women!

Kari’s Recommended Reading

10 Ultimate Truths Girls Should Know, by Kari! This is sooooo good!

The Purpose Driven Life: What on Earth Am I Here For?, by Rick Warren

Mere Christianity, by C.S. Lewis

Connect with Kari

On Facebook

On Twitter

Encouraging Word of the Week:  Ecclesiastes 3:1-8  “A Time for Everything”
“There is a time for everything,
    and a season for every activity under the heavens:
A time to be born and a time to die,
a time to plant and a time to uproot,
A time to kill and a time to heal,
    a time to tear down and a time to build,
A time to weep and a time to laugh,
    a time to mourn and a time to dance,
A time to scatter stones and a time to gather them,
    a time to embrace and a time to refrain from embracing,
A time to search and a time to give up,
    a time to keep and a time to throw away,
A time to tear and a time to mend,
    a time to be silent and a time to speak,
A time to love and a time to hate,
    a time for war and a time for peace.”

The post #041: Kari Kampakis and Success Tips (Podcast) appeared first on Christy Largent.

Several of her books have been New York Times Bestsellers. She has both biological and adopted kids, and when she adopted, she didn’t go for just one, nooooo, she adopted like 10 (just kidding, I think it was 2).  You get the picture right?

Well, the reason I’m mentioning and linking to that post here, is because it was such a totally clear picture of a certain personality type I just couldn’t stand it!  In fact, her blog post title was How to Choose People Over Projects.

Seriously.

She even made printables to help her remember to do this.

Seriously.

Now some of you are like, Wow, that would really help me.  I always find myself thinking how people get in the way of my accomplishments.  And others of you are like, Are you crazy?  Why on earth would you put a project ahead of a relationship?

And there you have the rub.  The personality conflict that causes just that.  Conflict.

Because you want your office mate to drop her project and join you for lunch at the trendy new hot spot.  And she can’t understand how you can even think of leaving the office for lunch, of all things, when the project isn’t finished.

Or your husband wants to take Saturday and explore a new set of trails and you’re fretting and stewing because the new toilet you purchased 3 weeks ago still isn’t installed.

See where the conflict arises?  It’s simple personality conflict.  I would call it Action Annie vs. the rest of us.

Here are 3 positive ways you can work through this difficulty.

1.  Recognize you have different expectations. You might be tempted to think there is something wrong with the other person when they don’t act the way you would.  After all, they clearly have different priorities than you do.

You’ll be able to reconnect when you recognize that these differences aren’t really wrong. They are just different.

2.  Discuss your differing desires. Having an open discussion of these differing expectations will be very productive for you. Once we name it and get it out for discussion, then you can move forward to a solution.

3.  Work out a compromise.  This sounds a lot easier than it actually is of course.  Maybe you can stay through lunch to finish up the project and then celebrate with a brisk walk around the block together after it’s finished.  Or how about working together to get the toilet installed so you can take the afternoon to explore those new trails.

When we change our perspective on these differences, we will be able to appreciate and actually be thankful for the variety in our personalities.  Try these ideas the next time a conflict like this arises and I think you’ll enjoy the positive outcome.

Question:  What are the typical personality conflicts you deal with?  Do they drive you crazy or have you figured out ways to bring out the best?  I’d love to hear your ideas! Just leave your comments below.

P.S. – If you want to know more about The Personalities, you might want to check out some of my first podcasts here and here where I gave an introduction to the various styles.

The post Psst…Your Personality is Showing appeared first on Christy Largent.

If you’ve ever worked for or with someone who just bugs you, here are 3 suggestions to help you turn a crummy interaction into something positive:

1.  Recognize your feelings.  This is a new skill that I’ve been working on. When you feel that rush of anger or frustration, instead of grabbing it and massaging it and escalating it, simply recognize it.

Try something like, Wow, that comment hurts.  Or, I’m feeling really mad right now.  There’s something about saying the statement out loud or to yourself that will help you process it.

Identify more about why it hurts or is inflammatory.  For example,  When she said I was a bad team player, I feel unappreciated.  My reaction is to get defensive and lash back at her.  Wow, I’m really uncomfortable.

I also recommend you take some deep breaths as you walk yourself through the emotions of the situation.  Try to pinpoint exactly what it is that’s causing such a strong emotional reaction inside of you.  Now you’re ready to…

2.  Figure out if and/or how you are going to address this with her.  My experience is that sometimes you need to address it, and sometimes you just need to let it go.  Let’s be realistic.  With some people, you could talk until you’re blue in the face and it would do NO GOOD! If that’s the case, please, just give yourself the freedom to experience the emotion and then choose to release it.  You might need to take a few deep breaths and physically open your hands outward – breathing out the release as you fan your fingers open.

But if the irritating person is open to honest communication, you would do well to create an assertive dialogue and let them know how their words affected you.  Both of you will do better after that discussion and you can move forward.

Regardless of which step you decide, I always find it helpful to close the interaction with the third idea…

3.  Look for the good.  Find something you appreciate or like about them.  I know that’s a tall order when you’re not feeling very positive towards them and frankly just the fact that they are still taking up space in your universe grates on you like fingernails on a chalkboard, but I promise you — if you will do the exercise of finding just one thing to be thankful for or that you like/admire about them, it will help.

Some suggestions might be, I’m thankful she takes her job so seriously. Or, I’m thankful she follows through. Or, I really like how she is such a professional dresser or if you’re really desperate, I’m thankful she just left the room…JKLOL…as my 2nd grader says

Do you see how I’m suggesting you reframe your mind?  You can do this!  Even if you don’t feel like it now, by recognizing your emotions, figuring out what you are going to do with them, and then creating a positive feeling to close the experience, you are reframing the whole thing on your terms.  And that feels great!

I hope these 3 simple steps will help you to maneuver through the next time you find yourself in the middle of a muddle.

Question:  What are your coping techniques?  Have you tried any of these and how did they work for you?  I’d love to hear your feedback.  Just leave a comment below.

The post 3 Steps to Turn a Bad Interaction Better appeared first on Christy Largent.

That night at the dinner table as I was telling the story, I made sure to give full expression in the retelling.  Wanting my kids to have the full picture of what happened.

As I gave my response, my daughter brought me up short. “Oh, and did you give her that ugly face too?”

“What ugly face?”

“That ugly face you just did when you told the story.”

I was silent as the truth sunk in.  No wonder my colleague responded like she did.  My face and body had said such a different story than what I really meant to say.  It’s not her fault that we all believe more of what we see than what we hear.

Shamefacedly, I admitted the truth.  Yes, I probably had made that ugly face that morning during the conversation. Yikes!

When you think about effective communication, you might sometimes forget how important your facial expressions are.  Obviously, when you’re online, texting or tweeting, it’s not an issue.  But on the phone or especially in person, you want to make sure your face is giving the same message as your words.

Here are 3 ideas that might help you (and me) match our faces to our words.

Smile.  Obviously you can’t smile all the time, but whenever you are listening, it’s helpful for you to have a pleasant expression on your face.  For most of us, a slight, mouth closed smile gives that pleasant look that encourages conversation.  Also, it’s impossible to smile and frown at the same time.

Clear your forehead.  By this I mean, if you have 2 those vertical lines between your eyebrows, or lots and lots of forehead creases, take a moment when you are in the conversation, or even before, to consciously smooth your forehead.  For me, this means I smile (automatically decreases the center lines) and take a deep breath as I run my left hand across my forehead.

Use your eyes.  The eyes are such a great communication tool!  Have you noticed that when you’re really engaged in a conversation, you’re giving good eye contact.  Not staring, but just following the conversation with your eyes.  You look at the other person for a few seconds and then look briefly away.  And when you smile, your smile reaches your eyes.  I know because an engaged smile includes eyes crinkled at the corners.

So I’m hoping that we’ll remember these simple behaviors.  That way, we can be sure our face matches our message.

Question:  What kind of expressions do you find “pop out” when you least expect it?  What are your compensation strategies?  Please leave me a comment below.

The post 3 Ideas to Avoid Making The Ugly Face appeared first on Christy Largent.

Sometimes getting started is the hardest work of all.

Do you know what I mean?  Doing the work is the fun part – getting started is the challenge.  I’m a great one for planning out and creating a big vision broken down into smaller, actionable steps.  But then I have to stop and go get the kids from school or start dinner, or clean up after the dog.

And once I’m stopped, it’s often difficult to get back into the swing of work again.  So, as a practical matter, I’ve decided to use my early morning hours as a kind of “bonus” time for the next year month, and see how it works out.  I’ll let you know!

I’m behind on my podcasts and obviously on my blog posts as well…to be honest, I’ve been a bit distracted as I’m beginning a new nutrition plan. (Notice how I didn’t say “diet”.) After doing all my work on goals and plans for 2015, the one thing staring me in the face was that big-old-fat goal of losing weight!

I know for some of you, you have NO IDEA what I’m talking about.  You never saw a cookie you couldn’t resist.  But many of you will be tracking along with me here. Right?

For some reason, this weight albatross has been hanging around for far too long and I’ve decided to get some help cutting it off…No, not a surgeon!  But I’m working with both a physical coach and a mental coach to get me realigned with where I really want to be.

Last Friday when I walked up the steps to my first appointment with the health coach, my heart was beating a tattoo, my hands were shaking and I had that familiar tight feeling in my chest. (No, not from taking the stairs either!)

As we got into the meeting and she began taking my measurements, she just chuckled.  “You don’t like this much, do you Christy?”  I grinned ruefully as she added, “It’s written all over your face.”

All I could think about was what if this doesn’t work.  What if I fail again?  And what on earth makes me think I can be successful this time when I’ve failed so many, many times before?  And how embarrassing this whole thing is anyway.

But right in the middle of our conversation I realized this is nothing but that ravaging beast FEAR rearing it’s nasty head once again.  Fear of failure. Fear of not being enough. Fear of…well, you fill in the blank.

Because this time my fear was wrapped around the ridiculous obstacle of weight loss.  But what is yours wrapped around? And how can you be brave and fearless in overcoming it today?

My personal prescription for bravery today includes writing this blog post.  Being honest with you about what’s going on with me feels quite scary and dare I say it…vulnerable?

Because, after all, I’m a speaker and trainer on communication skills – not lifestyle blogging or health and wellness, right?

But one thing I know for sure, is that for me, it’s darn near impossible to keep limping along in failure in this one area, while expecting to be able to give you my A-Game in my professional endeavors. Because after 15 years of this gig – I know you can spot a phony a million miles away.

So I won’t be a phony.  I’ll be authentic with all my foibles.  I’ll lay them out on the table, and then after that’s finished, we’ll get to talk about personality styles, and getting along with difficult people, and how to create fantastic customer relationships, and all the other topics I love to help you with.

I have all kinds of exciting things ahead for us this year.  This month I’ll finally release my 31 Positive Communication Skills for Women Devotional.  Next up I’ve got an awesome free webinar I’ll be offering on the topic of Getting Along With Difficult People.  We’ll follow that up in late February with my first ever online bootcamp — Powerful Communication Skills for Women.  More on all of this later…it’s so exciting!

In the meantime, I’d like to re-vamp my blog schedule a bit.  This is what you can expect.

• Monday:  Communication Skills — Strategies you can use
• Wednesday:  Encouraging Words for Working Moms Podcast
• Friday:  Personality Styles — Bring out the best and dealing with the worst
• Weekend: Update on my weight loss getting fit, healthy and strong journey along with periodic updates on what I’m doing and the books I’m reading.  I really enjoy those posts from some of my favorite bloggers, so I thought since I’m such a reading freak,  I’d share my reading adventures with you.

Well, if you’ve read this far…thank you!  I love you too!  Be sure you’re subscribed to my site to get all the updates, new stuff and freebies I’ll be bringing out this year.

Question:  I’d love to know what your challenges are this year.  Are you already off to the races or are you still circling the bay trying to get up the nerve to get started?  What are you working on this year? What’s holding you back?  I’d love to hear from you!  Just leave your comments below – on the blog or FB – either are great!

The post How’s Your Year Going So Far? My Honest Confession… appeared first on Christy Largent.

Oh wait?  You don’t? You say you don’t feel like that, but that you feel overwhelmed. Discouraged. Stressed out.  Oh, good.  Me too.  You’re in the right place, so you’d better read on.

As I was considering what I could write that would be of value to you this weekend, I was reminded that the root of so much of our difficulties during the holidays (and all year long, actually) is nothing more than comparison in disguise.

Comparison.  I’m sure you’re aware of the obvious ways comparison sneaks in.  Fakebook err, Facebook being the easiest and most obvious example.  Instagram and even highly anticipated holiday letters can be added to the list.

It’s easy to recognize the way Facebook makes us compare isn’t it?  Your decorations/children/vacations/husband/job/home/car/jewelry are nothing like the perfect neighbor down the street or the blogger across the country are they?

But, have you ever thought of the most insidious ways comparison sneaks into your life?

Have you ever stopped to consider that every time you compare your current reality with the one that you wish you had, you are setting yourself up for dissatisfaction, discontent, discouragement and even depression.

Worst of all, comparison devalues what is.  A basic tenant of The Grace Advantage is to “Accept What Is”  You can’t do that when you are comparing.  Because when you compare, you always come out the loser.  You are the loser when you feel pride of how much better you are and you are the loser when you see how much “less than” your life is.

Ouch!  Comparison cuts deep even when it’s just with our own idealized ideas of who we or our family should be or could be or even worse, ought to be.

If you’re feeling defeated, here are 3 simple words that just might help.

1.  Gratitude.  Before you start running down the list of “lack” in your mind this morning, stop and give thanks.  Look around you.  Gather your family close and kiss their sweet cheeks and say thank you.  Thank God for a roof over your head (even if it’s leaking!)  Thank Him for your car.  Thank Him for money to buy gas.  Thank Him for the abundance that allows your jeans to get tighter.  Ahem.  Thank Him for the challenging job that takes every negotiating skill you have.  Get the picture?  Get thankful.

2.  Giving.  Give up and give out. Give up your schedule to snuggle close and watch your son play Angry Birds. Give up your plans for the afternoon to meet your husband for lunch.  Give up your expectations for perfection and enjoy the beauty of the imperfection of life.

Give out of your abundance and out of your lack.  Any cans in the pantry you could share with the mission this weekend?  Any books you could pass along to the library? Scheduling time to ring the Salvation Army bell with your kids in front of Target is given out of your lack of time isn’t it? Yet you can choose to do it.

Giving requires you stop the navel-gazing and take a look around.  Who needs what you have?  You do have to look at yourself – but through the prism of how what you have and more importantly, who you are, can benefit others.  You are who you are and with what you have because there is an impact you can make.  It’s not all about you!  (Reminding myself too!!)  It’s not all about you.  But all about others and the impact you can make in their life.  Get giving.

3.  Grace.  Undeserved favor.  Who can you bless with grace this week?  Who can you love and accept just as they are?  Right now!  Without fixing a single thing about them.  Without expecting anything in return.  Undeserved favor.  We all need it.  We all can live it.

When we are thankful, giving and full of grace, suddenly comparison shows up as the ugly impostor it really is.  The counterfeit sensations comparison imparts fade quickly in the face of authentic living.  Living out gratitude.  Living out Generosity.  Living out Grace.

Now let’s get going!  I’ll meet you at the mall.

Question:  How does comparison rob you of joy?  What do you do that works to help you stop comparing?  I’d love to hear your stories.  Please leave a comment below.

The post 3 Words That Can Change Everything appeared first on Christy Largent.

In light of the overload most of us constantly feel, I thought it would be helpful and refreshing for us to consider how we can be effective in telling people our thoughts and ideas in a way that’s “right the first time.”  So, here for your consideration are three suggestions to help you do just that.

1. Be respectful of the person.  The next time your employee suggests an idea you think is ridiculous – remember to focus your response on the idea, not the person.  As you are respectful of the person, get specific with your responses to the idea so they know you are skeptical of the idea, not them as an employee.
2. Get to the point.  Head right to the comment without padding it with extra words or fillers like um, and , ahh, so, like, etc.  The more you add needless words to what you are saying, the more likely you are to lose your listener and undermine your credibility.
3. Make suggestions for improvement instead of criticizing.  Many years ago I had a speaking coach who would intentionally sit in on my program and then make suggestions on how I could improve.  Her way of suggesting improvements was fabulous.  She used the “Like best” and “Next time” technique.  First, she would tell me what she liked best about the program.  Then she would say, “Christy, next time, instead of telling that joke at the beginning of the program, tell it at the end.”  By using the like best and next time method, I could hear what was working and what wasn’t working.  The bonus was that I did not get defensive at the criticism because I heard ways to improve…and that is what I really wanted all along anyway.

As we head into the holiday season, I know we’ll all have lots of opportunities to practice communicating with people who are really important to us.  I hope you can stick these 3 additional ideas into your communication toolbox and whip them out the next time you need to say it right the first time.

Question:  Which of these are most difficult for you to do?  Do you ever get stuck when you don’t know what to say so you say nothing?  Have you experienced someone else doing these things for you? How did it feel?  Please leave your comments below!

The post 3 Strategies to Say It Right The First Time appeared first on Christy Largent.

And I guess there’s really nothing like a drama with a loved one to remind you why we’re doing all this communication stuff in the first place.

I can give you all kinds of tips and techniques on how to be a more effective communicator. But the bottom line reason we learn and do all this is so we can love each other better. Right?  We want to learn how to act and speak and express ourselves in the best way so that the people in our lives feel loved.

Does that make sense to you?  Who in your life do you wish knew how much you loved them?  Do you communicate that love? What’s getting in the way of your truth? This morning I’m drawn to think of this…and here are the 2 main questions I’m asking myself.

1.  Is my style getting in the way of my message?  Yesterday I spoke about being a passive, aggressive or assertive communicator.  That message was straight from my heart.  You see,  I am really strong.  I come across as strong. I have to work hard to dial down from aggressive to assertive, and sometimes even assertive is too much.  And sometimes that ‘natural style’ is getting in the way of my message.

When I’m trying to talk with Amelia or Tom about something that I’m passionate about, (almost everything) I think I get too wound up and my words, tone, body all end up sending messages that actually shut them down.  Do you have that challenge?  Or do you go the other way, and you shut down when you get passionate?  I think both of these can be a challenge.  I have to remember, it’s not all about me…it’s about communicating well.  Because I LOVE THEM.

2.  Do I find ways to communicate love even when I’m stressed and busy and overwhelmed?  When I think of all the times I’ve thought of my telling my mother something and not texted her, or bragged about my sister and not called her, or even been angry with my dad and talked about him instead of talking with him, it makes my heart sad.  I’m supposed to be teaching this stuff!  Instead, I so often fail in the execution of the communication.

How about you?  Would it help your relationships if you were more intentional communicating your love to those in your life?  I want to take each opportunity to communicate love and not put it off until later.  Because, as I’m being so forcibly reminded today, there’s no guarantee of tomorrow, and I want to rest assured I’m communicating my love the best possible way every day.

So for now, thanks for following along this month as I’ve posted every day.  Whew.  31 Blog Posts in 31 days.  Definitely a new record for me.  I’ve learned some things along the way, so there will probably be a post about that in the future. (Not tomorrow!!)  I want you to know I appreciate each of you and how you have commented and encouraged me.  It’s meant more than you will ever know.  So here’s our take-away.  Let’s commit together to using powerful  communication to create positive relationships so that we can live purposeful lives.  I think we’ll all be glad we did.

This is Day 31 of 31 Days of Powerful Communication Skills for Women.  You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  Does today’s discussion ring true with you?  Which post, of the past 31 days was your favorite?  Why?  Please leave your thoughts below.

The post Day 31 – Why Are We Working At This Stuff Anyway? (#31days) appeared first on Christy Largent.

Passive Communicator – “A reluctance and/or inability to confidently express what you think and feel.”

This person is quiet, shy and rarely says what they really think or feel.  They will keep their thoughts to themselves, often taken extreme amounts of time to think about what they will say before they say it.  They expect you to read their minds since they have limited body language and facial expressions.

My favorite story about passive communicators happened when I was speaking in Minot, North Dakota.  I had a group of 40 women in my “Powerful Communication Skills for Women” class.  The majority of them were of Scandinavian descent. (Internal processors and typically passive communicators.)  Throughout the day, I was getting basically no visible response from them.  I would say something funny and they would crack a slight smile or nod their heads.  As someone who gets their energy from other people, all day long I was giving myself pep talks, reminding myself that they were engaging on the inside, even if I couldn’t see much of a spark on the outside.  At the end of the day I was shaking hands at the door saying goodbye.  One after another of the women told me how much they loved the class.  One woman generously proclaimed, “This was the best class I’ve ever attended.”  “Oh, thank you,” I replied. “Yes,” she continued, “My favorite part was how you got us all so involved!”  Inside my head, I was screaming, “When? I missed it!”

That’s a funny story, but it illustrates the difficulty others can have with passive communicators.  Because passive communicators tend to keep everything inside, others can be at a loss to know their real feelings.  They are also very good at using passive aggressive manipulation to get what they want.  (I think passive-aggressive behavior is a post for another day.)

Aggressive Communicator – “Intimidates, demeans and degrades another person – behavior that results in a put-down, causing defensiveness and hurt.”

You’ve meet these aggressive communicators.  They are intent on getting their way and letting you know it.  The classic aggressive communicator can be found on the school yard – we call him a bully.  Or maybe she’s the one in your daughter’s peer group who is the dominate force.  She tells all the other girls what they should do and how they should do it.   An out of control aggressor uses their threat of anger to manipulate those around her.

The Aggressive Communicator uses their body language with their hands on their hips, their fingers pointing at you (while they shake their hand) and the scowl on their face to get their messages across.

Assertive Communicator:  “Confidently express what you think, feel and believe.  Standing up for your rights while respecting the rights of others.”  

You love these people.  They know what they want and they share it assertively.  When you finish a conversation with this assertive person, you feel great!  Encouraged and energized because you have been on the receiving end of healthy, life-affirming communication.

So, which kind of communicator are you?  By nature, most of us fall into either passive or aggressive.  Most of us have to learn how to be an assertive communicator.  It helps if your family of origin used good, healthy communication.  But even if they were too far on either end, you can learn to communicate assertively.

This month of October I’ve given you 30 specific ideas on how to be most effective with assertive communication.  I hope you will take these ideas and move yourself into the assertive category.  Your friends, family and co-workers will thank you and you’ll be empowered knowing you can use these tools to create a life of strong, active and relationship building communication.

This is Day 30 of 31 Days of Powerful Communication Skills for Women.  You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  Which category do you fall into?  What challenges have you experienced with your own natural style?  How have you worked around your style to get better results?  I’d love to hear your stories and comments.  Please comment below.

The post Day 30 – Your Communication Style (#31days) appeared first on Christy Largent.

Choose Generosity.  J. Paul Getty was known for being the richest man in the world.  He was also known as one of the most stingy…even refusing to pay ransom when a grandson got kidnapped!  By the time he died in 1976 he had alienated all his children as well as his five former wives.  Contrast that with Dave Thomas of Wendy’s fame.  He was known for being generous of spirit with himself as well as his money.  Over his lifetime he gave away millions of dollars, as well as hours and hours of his time and passion in his interest of helping others.  He said, “Share your success and help others succeed.  Give everyone a piece of the pie.  If the pie’s not big enough, make a bigger pie.”  Which person would you like to model yourself after?  You get to choose.  Choose generosity.

Value People.  Think of what you love.  Your home, car, boat, jewelry.  I’ll bet you spend time and money maintaining these items.  What about the people you value?  Why is it so easy to pursue the things we love instead of the people we love?  (I actually think the answer to that is a whole different blog post!)  Find ways to value people.  The best and simplest is to listen to them.  Spend time with them.  Help them feel heard.  I was listening to a podcast recently and the speaker challenged us to “add energy” in our every encounter.  When you leave someone, is their energy higher or lower?  You can be an energy giver or taker.  You get to choose.  Choose — every day in every way I will add value to others.

Do It Every Day.  “Do all the good you can, to all the people you can, in all the ways you can as long as you can.”  D.L. Moody.  Don’t wait for your income or circumstances to change – just begin!  Science is now showing how our behavior impacts our mind.  Living generously will make us generous people.  Dr. Martin Luther King Jr. said, “Life’s most persistent and urgent question is, “what are we doing for others?”  Choose to act every day.

My friend Amy Sullivan, has written a wonderful book to help you teach generosity to yourself and your kids.  You can find it here.  The title, When More is Not Enough – How to Stop Giving Your Kids What They Want and Give Them What They Need really says it all. Tons of creative ideas are found here. Additionally, my friend Courtney DeFeo has a terrific program she created called “Light ‘Em Up”. Check it out here.  Designed to be done with your kids, it’s a great way to teach by doing.  Oh, and it’s fun!

In closing, let me leave you with a thought from Ann Voskamp, “When someone stops doing nothing, and just starts doing something, this is what starts to change everything.”  Today is your day.  Start.

This is Day 29 of 31 Days of Powerful Communication Skills for Women. (And my birthday!)  You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  Is it difficult for you to be generous?  How do you motivate yourself to choose generosity?

The post Day 29 – Live Generously (#31days) appeared first on Christy Largent.

When Receiving Feedback:

Ask for clarification.  What’s your response when your boss says, “You don’t seem to care much bout your job these days.” Do you get defensive and react or do you take a deep breath and ask for clarification like this…”What am I doing that gives you that impression?”  Asking for clarification is a good way to slow down the conversation and get it headed in a more productive direction.

Ask for specifics.  When your coworkers says, “You’re really trying to get on the bosses good side,” rather than reacting with a sarcastic or cutting response, just turn it around and ask, “Oh, what makes you say that?”  You’ll shut her negativity down without engaging in any of your own.

Respond don’t react.  Sometimes people give us feedback that we weren’t expecting.  When you give yourself space to respond, you’re setting yourself up for success.  A sentence like “I’d like to think about what you just said and get back with you about it later this afternoon,” is perfectly acceptable and preferable to an angry reaction.  You dictate how you will engage with someone.  Don’t give your power away to them.

Expect the positive.  One time I was speaking to a group of trucking executives in Montana.  Throughout the day I noticed one man in the front row who seemed to visibly disagree with everything I said.  During one interactive time, I asked, “What is it? You obviously don’t agree with me.”  “Oh no!” he exclaimed, “I was just thinking how much I agree with you and that you were hitting on everything that was going wrong with my company.  I’ve been thinking of all the ways I could fix the problems.”  Oh my.  I had completely mis-read his body language and because I had been expecting the worst (based on what I saw) I was expecting a negative response.  What a great lesson.  Look for, and expect the best.  Most of the time, it’s out there, just waiting for you to discover it.

Give grace.  Sometimes people spout off without thinking, giving you feedback that should have much more prudently gone unspoken.  If that happens to you, I’d encourage you to just skip it and forget it.  Life is too short to nurse grudges against people who have said ugly things to you.  Just this morning I had to give myself this very advice as one of my clients spoke extremely rudely and aggressively to me.  My feelings were hurt.  And then I remembered that I could give him grace and just let it go.  All of us have some days that are better than others.  By giving grace you allow others the freedom for a not-so-perfect day…and who knows, maybe next time you’ll be the one on the receiving end of the grace-giving.

This is Day 28 of 31 Days of Powerful Communication Skills for Women. (And my birthday!)  You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question: How are you at accepting feedback?  Is it easy for you or do you, (like I), get defensive? And can you share a story when you received grace from someone?  I’d love to hear your stories.  Please leave your comments below.

The post Day 28 – How to Say It — Receiving Feedback (#31days) appeared first on Christy Largent.

Communicating what you really think or feel is part of everyday life.  Doing it with finesse and tact is a skill you can learn to master. Giving and receiving feedback is an especially important art of communication.  Today we will talk about giving feedback and tomorrow about receiving feedback.

When you are Giving Feedback:

Be Specific:  When someone is having difficulty with getting their work turned in on time, say, “I’ve noticed that in February, March and April your reports were turned in two days late each month.”  Not, “So, looks like you’re really busy these days.”  The first was specific about the real issue, while the second left the listener wondering what you’re really saying.

Avoid Assumptions:  When you make an assumption like, “I know you probably don’t like discussing this issue, but…” it puts people on the defensive.  When we assume, we’re taking upon ourselves the projected thoughts of another.  Many times we’re way off base! Who really knows the mind of another?  Instead, say, ‘I would like to discuss our report schedule.  Do you have time now or later in the afternoon?”  This gets the conversation going on an even, unbiased note.

Avoid Generalities:  The minute you say, “Everyone knows you’re always late to meetings,” not only does the person become defensive, but you’ve set yourself up to be disagreed with from the beginning of the conversation.  After all, who among us is “always” or “never” anything?  Keep yourself focused on solutions by being specific and targeted in your discussion.

Focus on the Problem, not the Person:  Our tendency is to personalize issues.  When I complain about Betty being selfish and uncommitted to the team because she’s always late coming back from her breaks – I’m not only making an assumption and generalization, I’m also targeting Betty with my words, not focusing on her behavior.  When I focus on the problem – that is that other team members can’t take their breaks when Betty is late returning from her break – the focus keeps me from getting personal and/or attacking Betty.  This helps the conversation stay in productive territory.  Remember, when I target the behavior, then I can ask for that behavior to change for the better.

So, the next time you have to give feedback, I hope you remember these suggestions so that your conversation is productive, encouraging and keeping you on the path of creating positive connections and helping you be purposeful in living.

This is Day 27 of 31 Days of Powerful Communication Skills for Women. (And my birthday!)  You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  Do you ever have trouble staying specific and focusing on the problem, not the person?  Do you find it easy to get personal?  I’d love to hear your stories, just comment below.

The post Day 27 – How to Say It…Giving Feedback (#31days) appeared first on Christy Largent.

Yet when I think over what makes a life truly well lived, I realize it all boils down to how well we get along, engage with and yes, even love our family and friends.  Therefore, following is an acrostic with my suggestions for how to really communicate LOVE.

Laughter:  Giggle, chuckle, guffaw…laugh until you cry!  Tell funny stories from your past; remembering how Great Aunt Georgina “fell asleep” in the mashed potatoes when you were just 6-years-old, is fun for everyone (except Great Aunt Georgina of course!).  Pull out old photo albums and laugh at how dorky you looked in 7th grade. Watch Planes, Trains and Automobiles, that’s a movie guaranteed to tickle your funny bone.  Families and friends who laugh together…have fun!  Laughter is the best medicine and does your heart good.  (Trite but true.) And of course, remember that when the dog rolls in the newly planted flower bed, your daughter spills honey all over your freshly cleaned floors and you sew the costume inside out and backwards 1 hour before the party starts, these incidents will be fodder for family laughs for years to come.  Laughing together communicates love.

Other Focus:  A wise teacher told me long ago that true Joy comes when you put others before yourself.  I would encourage you to try this.  Let go of focusing on what you want and re-focus on what others need.  When I focus on me, me, me, I become discontent, disappointed and depressed.  Comparing my insides to some else’s outsides just makes it worse.  But when I let go of myself, focus  on others and how I can impact them in a positive way, my whole paradigm shifts!  Focusing on others communicates love.

(I must include a whole paragraph of warning to the ‘O’ suggestion.  Oftentimes I see mothers get so wrapped up in their kid’s and husband’s needs they ignore their own.  Please don’t do this!  What I’m suggesting is a healthy balance.  Focus not only on your family and not only on yourself…but a balance.  Make sure each day has a little of both.  In the mother’s life, it’s a tricky balance of both isn’t it?  Please remember that sometimes serving yourself is the best way to serve others.)

Vorgiveness…err…Forgiveness: Please let go of that baggage that’s holding you back.  Your anger and resentment are only hurting yourself.  In the words Frozen made famous…Let it Go!  There is a scene in the movie “The Piano” where Holly Hunter is being pulled to a watery grave by tangled ties holding her to a piano plummeting to the bottom of the ocean.  It isn’t until she decides to break free (let go) of the heavy ropes and unburden herself from the weight of the piano that she is able to kick her way up through the water to the life-giving air at the surface.  The next time you are tempted to hold on to that resentment, I urge you to let go instead and communicate love.

Expect the Best:  What you are looking for is looking for you.  We have a joke in my family that I get all the green lights and my husband gets all the red lights.  I’m sure, it’s statistically the same, but our perception of who gets what is definitely affected by our outlook.  I celebrate my (expected) greens while my husband suffers through his (expected) reds.  I wonder which you would rather experience?  When you expect fighting, animosity and negativity, that’s exactly what you will find.  Expect the best and you will communicate love.

This is Day 26 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Questions:  So how about it?  Today can you communicate L.O.V.E. by implementing some of these ideas?  I’d love to hear your stories.  Just leave your comments below.

The post Day 26 – Communicating L.O.V.E. (#31days) appeared first on Christy Largent.

Tiger Woods was once asked by a fan to demonstrate how to hit the ball out of a sand trap.  Tiger refused, saying he never practiced the wrong shot – only the right ones.  I am often asked how to get good at public speaking.  My answer is always “Practice the right shot.”  And the right shot for speakers and communicators is Toastmasters.

Let me give you some background on this amazing organization and then share with you how to connect with a local club.  Toastmasters began in California in 1924.  Today it is an international non-profit organization boasting over 313,000 members in more than 14,650 clubs located in 126 countries.  The one commonality of members is that each is committed to becoming a more effective communicator.  The Toastmaster organization supports this common goal by providing a venue for members to hone their communication and leadership skills.

My own experience with Toastmasters was so positive I became a life-long advocate.  Never have I been involved in a group as uplifting and positive towards each other.  Good communication is not just about talking, it’s about learning how to actively listen, respond and how to give good, productive feedback.  By participating in the weekly meetings, you will learn how to do all of this and more.

My favorite story is about “Larry.”  My first visit to our local club was about week 3 for him.  A part of each club meeting is a section called “Table Topics” when attendees are asked to stand up and speak impromptu for 60 seconds on a given topic.  Poor Larry was so scared and nervous and freaked out when it was his turn, he stood, hands glued tightly to the back of the chair, chin tucked firmly upon his chest and whispered, stumbling and stuttering through his speech topping out at about 45 seconds of torture.  I hurt for him!

Fast forward 12 months.  This time when Table Topics was called,  Larry stood confidently.  He looked around the room as he spoke.  He used humor.  He used voice inflection.  His impromptu speech sounded like it had been planned and fine tuned for weeks.  He not only nailed that activity, but he won the weekly award for best Table Topic!  Talk about a turn around!  That’s what Toastmasters does for you.

That’s why, if you are serious about becoming a Master Communicator you need to get yourself to local Toastmasters club, join, and start reaping the benefits of this connection.  On a side note…each club has it’s own “flavor.”  So if you don’t feel comfortable at the first club you visit, find another and go visit it.  Even the smallest of communities usually have several clubs to choose from, so you’re sure to find one that’s a fit for you.  Here’s a link to help you find a local club.

This is Day 25 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  Have you ever visited a Toastmasters club? What was your experience? What other way to practice has been helpful for you? I’d love to hear your stories! Just leave a comment below.

The post Day 25 – Becoming A Master Communicator (#31days) appeared first on Christy Largent.

It’s not what you say, it’s how you say it.  Your tone, facial expressions, and body language all play a huge part in your communication (93% to be exact.)  You may say, “Yes honey, I’d love to go to your office party with you.” but your mate knows you’re not telling the truth because your rolling eyes, crossed arms and sarcastic tone scream, “Of course I don’t want to go be with all your stupid co-workers for my one precious evening home this week!”  Just be honest and match your non-verbal to your words for positive, effective communication.

Actions speak louder than words.  If your manager asks you to do a project, and you say “Sure, I’ll do it,” but somehow you never get around to actually doing it…be careful.  Your actions (not doing the work) are speaking much louder than your words.  You may think you’re just keeping the peace and avoiding conflict, but be sure your actions will be the ultimate test in the end.  Make sure your words and actions match.

If you can’t say something nice, don’t say anything at all.  Saying ugly, negative things about people or situations does nobody any good, it just makes those around you uncomfortable.  Make sure when you add a comment or idea that it is positive.  A nice comment that benefits others. I loved being around my mother-in-law Shirley.  She was consistently positive and in fact, at her memorial service, more than one person agreed with me that we never heard her say a negative word about anybody.  Now that’s a testimony!  I can only strive to be more like her.

Only give advice when asked.  I’ve covered this extensively on Day 11 and Day 12 when I talked about giving unsolicited advice.  If you need a refresher be sure to read those.  But I wanted to remind you in this list how important it is to keep your opinions to yourself if you want to build relationships and not walls.  I know it’s tempting to tell your 15-year-old nephew that his permed, green, mop of hair is unattractive, but believe me, unless he asks for your input, he doesn’t care what you think, and if you mention it, you will only succeed in building a barrier between the two of you.  You never know when he will want someone to help him get it cut and re-dyed a nice red or something – and if you have built a wall instead of a relationship, you’ll miss out.  No unsolicited advice!

Enjoy every moment as you build relationships remembering this handy list of ideas.  And be sure to thank your Mother for her wisdom as well.

This is Day 24 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  Which of these suggestions do you consistently follow?  Which is the hardest for you to follow? I’d love to hear your stories.  Please leave your comments below.

The post Day 24 – Mama Knows Best (#31days) appeared first on Christy Largent.

Like – Are you a likable person?  What is that intangible that makes you like someone else?  I think it’s the magic of interest in others.  When you are around someone who is genuinely interested in you, you can’t help liking them.  Their focus on you makes you feel good, and when you feel good, you’re more likely to overlook minor irritants and like them back.

When I think of the people I really like, and want to know more, they are invariably people who are actually interested in me.  And how do I know that?  They ask questions.  They listen when I answer them.  They remember things about me and what is important to me.  How are you doing?  When was the last time you became more likable by asking thoughtful, interested questions?  Why not start today?

Trust –  Are you trustworthy?  Do people know they can count on you no matter what?  Trust is hard to build and very easy to lose.  I know some people are slower to build trust than others, but the hard, cold fact is that nobody will take you seriously unless they can trust you.  They need to know you will be ethical and do what you say you will do.  Ouch.

My guess is most of us could improve in this area.  Circumstances affect our behavior and sometimes we don’t follow-through, or we allow ourselves to move in the shade of gray…hmmm.  When others trust you, they have the gold standard to count on – and you have the privilege of being heard authentically when you communicate.

Know, Like, Trust.  Three cornerstones for effective communication you can begin working on right now.  If you are serious about building positive connections and living a purposeful life, you will want to think about and start putting into practice the skills of being known, likable and trustworthy.

Another excellent resource if you are struggling with this idea, is the book Little Black Book of Connections: 6.5 Assets for Networking Your Way to Rich Relationships by Jeffrey Gotomer. I love this book! It’s fun and easy to read and most importantly, it’s full of practical, actionable things you can do immediately to build connections.  I think you’ll like it too if you’re looking for more help in this area.  Can’t wait to hear your results!

This is Day 23 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  What do the people you know, like and trust have in common?  Can you name what element about them allows and encourages you to be in relationship with them?  I’d love to hear your stories.  Please leave your comments below.

The post Day 23 – Know, Like and Trust Part 2 (#31days) appeared first on Christy Largent.

Know – How do you get to know others and get them to know you?  The simplest answer is to be friendly.  When you’re in a new place, stick out your hand to someone you don’t know, smile and say, “Hi, I’m (fill in your name).  This simple gesture opens the door to conversation, and soon you’ll have a new connection.  My college friend, George, reminds me that the very first time he ever met me was in our Speech 101 class when we were both 19.  What he noticed was that I was “working the room”, sticking out my hand, smiling and saying, “Hi, I’m Christy,” as I met all my new “friends.”  Years later, he came to one of my day-long seminars and he just started laughing.  “Christy,” he chuckled, you’re still working the room.”  I smiled at him and said, “Yes, and still meeting lots of new friends!”

At work, everyone already knows you, but hat doesn’t mean you should stop being friendly.  I’e been in workplaces where the employees don’t even acknowledge each other.  There’s no eye contact and rarely a smile.  Needless to say, because they engage with each other solely when required, there’s minimal relationship building and what’s left is a building of strangers who work together only when absolutely required.  I contend, if they were to take some time to get to know each other, their communication and their lives would  be enriched in ways unimagined.

Oftentimes, people tell me they don’t know what to talk about.  So I’m going to recommend a favorite book that will help you with this challenge. It’s a classic and was originally published in 1936!  But like all classics, it’s as fresh today as if it were written yesterday.  It’s called How to Win Friends & Influence People and I’m sure you know it’s author, Dale Carnegie.  You may have heard that this book is full of tricky techniques to manipulate others into relationship with you.  But I found just the opposite.  Instead, it’s all about how YOU can be a true friend to others.  The magical outcome is that when you’re a friend to others, others become your friend as well.  I highly recommend this book!

Tomorrow we’ll talk about the other 2 parts of this discussion – how to build relationship so that people like and trust you.  Until then, don’t forget to be friendly!

This is Day 22 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  Do you find it easy to be friendly, or do you have to work at this?  What tips have you tried that makes it easier to stick out your hand and smile?  I’d love to hear your stories below!

The post Day 22 – Know, Like and Trust Part 1 (#31days) appeared first on Christy Largent.

Remember the magic words

• “Please”
• “Thank you”
• “You’re Welcome”
• When someone sneezes – offer “Bless You,” and then pass them a tissue
• When you pass someone in the hallway, say “excuse me”

These simple kindnesses will sweeten things up in no time.

Respond to voice mails and emails in a timely manner

I was listening to old voice mails earlier tho sweet and almost had a heart attack when I heard a message left 6 weeks ago – to which I had failed to respond! Arghhhh!!!  Have you noticed how easy it is to be rude in this technological world?  Let’s all be polite and respond promptly.  If you have forgotten to respond, pick up the phone and call the person immediately to rectify as best as you can.  Using Facebook, twitter, email, text messaging and cell phones properly can help you stay connected and communicating.  Be sure to use them thoughtfully.

Send notes in the mail

Thank you notes.  Congratulation notes. Thinking of You notes.  These all work really well.  My second job out of college (after leaving Capitol Hill) was as a Realtor.  (Of course, one listing and one sale in one year does not a realtor make – I waited tables to pay my bills.) But one lasting lesson I learned during that time was from my manager.  He suggested I get in the habit of looking for articles of interest to my clients – then clip them and send them on with a little note.  I did implement this idea, and have continued it to this day.

I do love it when I receive a little note – don’t you?  This week, you can be the one to brighten someone’s day with a well written note.

Lose the Profanity

When I was doing Improv Comedy, I quickly learned that getting fast and easy laughs with off-color language and innuendo was never the better choice.  It wasn’t the potty humor that lasted, instead it was the richer, more difficult comedy combinations that left the audience sated and replete from deep, tummy busting laughter.  Elevate your environment by eliminating the profanity and using better language.

So, put Mama’s words into action.  I’ll look forward to hearing about your sweetened environments.

This is Day 21 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  What’s your favorite “honey” to use?  When have you experienced the “honey” of others and how has it affected you?  Please leave your comments below.

The post Day 21 – Pass the Honey Please (#31days) appeared first on Christy Largent.

Consider these two requests you might hear from a coworker; “Debbie, I know you’re really, really busy and have a lot on your plate, but if it’s not too much trouble, and if you could maybe find the time, I could really use your help with this project if you think you might, maybe, be able to squeeze it into your crazy busy schedule.”  Alternatively; “Debbie, do you have 5 minutes? I would appreciate your input on this project.”  Which request would you be most inclined to answer in the affirmative?  Obviously, the second.  It’s to the point, respectful and clear.

Many times, people think they are just being “nice” when they are actually unnecessarily using padded words and phrases that irritate, annoy and reduce the impact of their comment or request.  Padded word and phrases have their appropriate uses – ask anyone married more than a year and they will agree to that – but in the workplace and as a communication rule – you will sabotage yourself if you routinely pad your words.  You will be perceived as being insecure, indecisive and interestingly enough, even as a manipulator.

So, how do you stop padding?  First, you want to edit your comments.  If the word or phrase doesn’t add value, omit it.  Secondly, make sure you’re choosing the most accurate words to convey your message.  I suggest you even consider using power words and phrases.  Consider the following lists of phrases and make note of those that seem familiar…

Words to lose:

• “If it’s not too much trouble…”
• “I know you’re really busy, but…”
• “I really hate to bother you, but…”
• “You probably don’t know the answer to this, but…”
• “I’m only the assistant, but I think…”
• “I know I’m the new person here, but…”
• “This is probably the wrong answer, but…”
• “It’s only my opinion, but…”

Words to use:  Power Phrases

• “I would like you to…”
• “Please finish this by…”
• “It would help me if you would…”
• “I suggest we…”
• “My experience has shown…”
• “Past practice indicates…”
• “The research points towards…”

And I’m sure you can add many more.  Now that you’re aware of the negative impact of padded words and phrases, I challenge you to be proactive in adding power phrases to your vocabulary.  You’ll be happy to watch your communication quotient soar.

This is Day 20 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  Which padded words do you find yourself using?  What can you use that will be more effective?  I’d love to hear your answers – just comment below.

The post Day 20 – Power Phrases (#31days) appeared first on Christy Largent.

I gave you an example of a dialogue with Tara yesterday.  Today I’m going to give you a fresh dialogue along with some guidelines to follow when having that difficult conversation.

1.  Be honest with yourself.  When someone is difficult, check in with yourself and ask, what is the real issue here?  For example, if Mary made a sarcastic comment in front of your team about the way you’re handling this month’s project, your first reaction might be anger.  But when you check in and are really honest, you’ll recognize that it was embarrassment and awkwardness you were experiencing in the moment.  Additionally, when you were “put down” in front of your team, you could be worried it could potentially minimize your authority as well.

2.  Be willing to be authentically transparent.  Tell Mary the way her behavior affected you.  You don’t have to go into a huge long explanation here – and be careful NOT to insert judgements or generalities here.  Don’t say – “Mary, you were a real jerk when you made that nasty comment about my work in front of my team this morning.”  That’s NOT what we’re looking for!  Instead, say “Mary, when you criticized my work in front of my team this morning I was really uncomfortable.”

3.  Tell her what you want her to do.  Sometimes I’ll hear people tell the difficult person they didn’t appreciate the difficult behavior and then stop the conversation.  Frankly, that does no good at all because most difficult people don’t even get that their behavior is a problem!  You must be specific and tell them what you want them to do.  “Mary, in the future, when you have feedback on my work, I would appreciate it if you would tell me privately.”  Short, specific and without judgements should do the trick.

This conversation may seem hard to do. But rest assured if you do not confront the difficult behavior it will continue.  Remember, that which is rewarded is repeated.  When you ignore their behavior it’s a way of rewarding their behavior.  Be sure to draw your own firm assertive lines so you don’t let the difficult people get the best of you.

I hope this mini-series on difficult people has been helpful.  I’ve enjoyed reminding myself of what works when I get confronted with behavior that’s upsetting to me.  I hope you will incorporate these ideas along with me, and let’s see our relationships blossom!

This is Day 18 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  Which of these suggestions have been most helpful to you?  Which can you implement? I’d love to hear your feedback.  Just leave your comments below.

The post Day 18 – Difficult People – Strategies and Solutions Part 3 (#31days) appeared first on Christy Largent.

In answer to my opening question, “Why are you here today?” an older man in the back row raised his hand.  As I called on “Bud”, I took a quick inventory.  I noticed the deeply etched lines of discontent framing his down-turned mouth.  His oversized hands were rough and callused and the wrinkles in his khaki work shirt mirrored those scored across his timeworn face.  As he stood, he placed his hands on his hips, thrust out his chest and loudly proclaimed, “Well, I’m the difficult person, and I’m here today to find out what you’re teaching, so when the people I work with try it on me, it won’t work!”  Hmmm….at least he was honest!

Does “Bud” sound familiar to you?  Difficult People.  Over the next few days I’m going to give you some suggestions for dealing effectively with them.  I’m going to help you bring out the best in  yourself first, then them, and even help you diffuse difficult interactions no matter who’s at fault.  Let’s get started with a few questions.

When you encounter a difficult situation with a difficult person, ask:

1.  Will this matter 5 years from now?  How often have you reacted to something in the moment only to realize later that it really didn’t matter in the big scheme of things?  Yet your reaction left disrupted relationships and hurt feelings.  Before you react, stop.  Take a deep breath and ask yourself this perspective reminding question.

2.  Who is getting the power here?  Sometimes, believe it or not, these difficult people just want to throw the behavior, words, attitude out there to see how we react.  (Interestingly, it’s the same thing my 10 year old does when she wants to see me jump!)  When I take the bait, I’m giving them what they want.  How about recognizing my reaction really gives them the power. Instead, let’s stop, and…

3.  How Can I Respond with the unexpected?  When I was verbally accosted at the gas pump last week by the oversized 40-year-old-surfer-dude on his way to the lake, I just laughed.  Based on his aggressive words, I’m sure he was looking for an argument.  But the whole situation was so ridiculous, laughter was my only possible response.  It stopped his aggression and I was left feeling slightly bemused rather than depleted by the incident.

Interestingly, these questions and behaviors are much easier to do with people you don’t know.  I think that’s because we’re so much more invested and connected with those in our close circle.  It’s that double whammy – we do what we don’t want to with those closest to our hearts!

So try these ideas out on your family and co-workers and see what happens.  I’ll love to hear your feedback.  Check back tomorrow for another set of strategies for dealing with difficult people.

P.S. Happy Birthday Dad!  75 Years Young.  And through the years when I’ve sometimes been the difficult person, you keep on being the most awesome Dad.  I love you!

This is Day 16 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  Which of these are you interested in trying?  Please leave your comments below.

The post Day 16 – Difficult People – Strategies & Solutions (#31days) appeared first on Christy Largent.

2.  The Priority No.  This is the one you use with your boss.  When she comes running to you and asks you to drop what you’re doing and get to work immediately on this newer, higher priority project, here’s what you do.  Calmly pull out your list of priorities (discussed with and approved by your boss at the beginning of the current week), and ask her which of these other, prioritized items, she would like you to take off the list so that you can add her new priority project.

This little ploy will remind your boss that you are working off a priority list, and will either cause her to a) go find someone else to do the job – someone who is not working off a priority list, or b) re-think and re-assign the planned-on projects.  Either way, you in a good spot because you’re sticking to the projects as planned, and you won’t get penalized later for not finishing your priority list.

The one thing the Priority No requires is…yes, you guessed it…Priorities!  Even if you work in an environment where priorities are not discussed – or things are unorganized and randomly worked on, you personally, need priorities.  Take this opportunity to review what you are doing and make sure you are on track to reach your goals.  In order to reach your goals, my guess is that you’ll need to set priorities.  I love this method of saying no because it always pulls me back to what’s really important.  Now, I just have to remember to use it!

3.  The Full Plate No.  This is the one you use with your friends and co-workers when they want to rope you into another “good cause” for which you really don’t have time.  For example, for the past 5 years you have enjoyed organizing the office holiday party. This year, however, you have begun taking night classes and you are too overloaded to organize the party.  So, when they ask you about organizing the party again this year, you simply say, “Thank you for asking, however, my plate is really full right now, I’m going to have to pass on organizing the party this year.”

Notice how simple this is!  No long list of reasons or excuses, just a simple “no thank you.”  It’s a clean and simple get-away, and leaves everyone feeling positive.  This Full Plate No leaves you feeling empowered as you draw clear boundaries, and leaves the other person impressed you were able to clearly express your desires.

If saying No is a difficult area for you, I want to recommend a fabulous book by Lysa TerKeurst called The Best Yes: Making Wise Decisions in the Midst of Endless Demands. This is a terrific, practical, best seller by one of my favorite women.  Lysa dives deeply into this topic and give you practical strategies you can put in place to make sure you are living out The Best Yes!

This is Day 15 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

I hope you’ve enjoyed these techniques to help you say No.  I’d love to hear your experience.  Please leave your comments below.

The post Day 15 – 3 Ways to Say NO, Nicely. Part 2 (#31days) appeared first on Christy Largent.

Do you have trouble saying the ‘N’ word?  Do you find that because you can’t say NO, you end up involved in all sorts of things you don’t really want to do?  Or are you one of those people who has no difficulty saying No.  So much so, that people perceive you as self-centered and not a team player?  If you can relate, read on.

Following is the first of 3 ways to say No.  Using these ideas will help you build relationships rather than put a strain on them, while still making sure you end up doing only, and exactly, what you want to do.

1.  The 3×5 No.  Use this with someone you supervise, including your teenager!  Here’s an example from home.  You can take it and extrapolate it out for the office or whatever your situation.

Your daughter comes to you and says, “Mother, I have to get this $300.00 purse, and I have to get it now!”  Now you know that a $300 purse is not in the budget no way, no how, but you don’t want to say “NO!” again.  (Or if you are like I am, say “Are you out of your cotton-pickin’ mind?”) Ahem…

Instead, here’s how you handle it.  “Sweetheart,” you reply, “I want you to have this beautiful purse.  It’s gorgeous and stylish and I can see exactly why you want it.  My problem is that a $300 purse for you is not in our family budget.  Here’s what I would like you to do.  Take this 3×5 card.” (Hand it to her.)  “On one side you can write $300.00 purse and on the other side, I want you to list all the ways you can think of to pay for this $300.00 purse.  When the card is full of ideas, I want you to bring it back to me and we can discuss the options.”

The amazing thing about this method is how creative people can be when they really want something.  Your daughter will come up with all sorts of terrific ideas you would have never thought of ~ and because it’s her idea, she can’t complain about it later.  You will want to try this with your employee the next time they get negative about your solution to a problem.  Ask them to come up with alternatives and watch the positive energy rise.  Reminder — don’t use this one with your boss! 

This 3×5 No is a very empowering way to teach problem solving skills.  It’s also a great way to keep the environment positive and pro-active.  Check back for the next post when I’ll give you 2 more powerful suggestions.  Now, excuse me please, I have a call to make.  There’s a committee I’ve got to go extricate myself from…

This is Day 14 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  Do you have difficulty saying No? I’d love to hear your experience. Just leave a comment below.

The post Day 14 – 3 Ways to Say NO, Nicely. Part 1 (#31days) appeared first on Christy Largent.

Have you heard any of these phrases lately?  Negative, energy sucking, relationship tearing, and motivation zapping phrases seem to be all the vogue.  And it’s kind of hard not to be negative when you read the paper, listen to the radio and watch the news.  Holy cow!  Have things in this world ever been worse?

I’m going to suggest 3 simple ideas to keep you from letting that negativity bug get you down.  They are simple.  But they work.  Let’s take a closer look.

1.  Commit to yourself not to be one of the negative ones in your environment.  This is easier said than done, but “NO NEGATIVE” should be your internal command.  When you’re tempted to chime in to a negative discussion or make a negative comment, remind yourself of your commitment.  You can either say nothing or better yet, reframe it so you have something positive to say.

2.  Determine you will look for the good in every situation.  It’s amazing how this small choice can change your outcomes.  I think my Dad is a great example of someone who finds the good in every situation.  In 2003 he was diagnosed with stage 2 colon cancer.  Surgery removed all the cancer, but his physicians recommended chemotherapy.  As he was sitting in his home office on the morning of his first treatment, my Mother asked if she could do anything to help him get ready.  With a bright voice and shiny eyes, my Dad replied, “I don’t think so.  I’ve got the new Clive Cussler book I’ve been wanting to read and the brand new Straight Ahead Big Band CD I’ve been wanting to listen to.  You know, I’ve never done anything like this before.  I think this could be kind of fun!”

Yes, that’s right, FUN.  Wow!  What an attitude.  Before you say, how ridiculous to be so positive and light hearted about something so serious, stop a minute and think.  No matter the outcome, wouldn’t it make your time pass more enjoyably if you had a positive outlook rather than a negative one?  And study after study shows the importance of a positive outlook on outcomes.  Interestingly enough, today my Dad is a fit, healthy 75.  Better than before and cancer free.  I’m thankful.

I know many people do have negative outcomes even with a positive outlook.  I have a friend who just lost her father to cancer, and I don’t know of anyone who had a more positive spirit and deeply felt faith.  Bad things happen. But the idea here is to look for the good no matter how bad the situation.  It will benefit you and others.  And who knows, it might even positively affect your outcome.

3.  Get back on the positive wagon.  We all succumb to negativity at one time or another.  So the real success comes in recommitting yourself to a positive outlook so you can have a life of joy.  If there’s a deeper problem and you find yourself living in negativity, I’d encourage you to get to a health care provider ASAP so you can get some help climbing out of the pit.  Go for a walk, listen to some favorite music, jump on the trampoline with your kids.  Do what you can to jump back on that wagon.  Life is too short to spend it bound in negativity.

This is Day 13 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

I hope these will help you when you find yourself tempted to get negative.  Question:  How do you overcome negativity? I’d love to hear your comments – just leave them below.

The post Day 13 – How to Squash the Negativity Bug (#31days) appeared first on Christy Largent.

Here’s where it gets a bit tricky.  Ask yourself this.  What if trimming the bushes was one of the biggest thrills in your husband’s life?  Do you still have the right?

And what if each time he trimmed the bushes, they died.  Yes, that’s right. Dead. Brown. Kaput. As in, you have to pull them out and start over.  Do you still have the right?  Yes! (By the way, if it gets this bad, you must transition from mere unsolicited advice to a full blown strategy of assertive dialogue – but that’s another column.)

So, even, and especially when you have the right, before you open your mouth, ask yourself, “Is it in the best interest of the relationship for me to give this unsolicited advice?”  If not, then keep quiet.

I can’t emphasize this technique enough.  If they don’t ask, don’t tell.  Shhhh.  Bite your tongue. Hum a tune.  Try anything you can to stay silent and keep from transmitting the disease!

I admit this is a “hot button” topic for me.  In fact, let me be authentic with you and make a confession…I’m in recovery.  That’s right, I’m a recovering unsolicited advice giver.  I grew up in a family where we felt compelled with a moral obligation to pass on our wisdom to anyone we saw doing something differently (i.e., not our way) than we thought it should be done.  This propensity to participate in the plague has caused me untold misery and compounded problems – all because I never realized the destruction I was sowing.  You’ll be relieved to know I am in recovery, the cure is working, and I”m well on my way to a total healing.

But back to you.  What stage are you in?  Denial? Are you carrying the plague with you – bringing irritation and alienation to everyone you come in contact with?  Or are you willing to start and work the steps of recovery by resolving to practice the cure?

Remember, before you speak up, ask yourself these 2 questions:

1.  What gives me the right?

and then,

2.  Even if I have the right, is it in the best interest of the relationship?

There’s no easy answer here, and if you struggle with this I suggest you give these steps a try.  I know from experience, it’s so much more rewarding and positive for a relationship when you can stay quiet, build relationship and interestingly enough, often the person you most want to help will end up coming to you and asking for advice.  And then you can give it to your heart’s content.  Voila!

This is Day 12 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  Do you give unsolicited advice?  Have you tried these solutions?  I’d love to hear your feedback – just leave a comment below.

The post Day 12 – A Widespread Plague Part 2 (#31days) appeared first on Christy Largent.

Did you know that in the world of communication and relationships there is also a plague?  It is a plague that goes largely unnamed and unchecked – a plague that affects virtually every one of us.  Despite it’s alarming range, there are not many of us yet immune to it and its devastating effects.  Most of us have even been guilty, at some point, of not only being a carrier of this disease – but of actively passing it on to someone else!  What is it you ask?  The problem is the plague of giving unsolicited advice.

Are you a carrier?  Have you been infected?  Or have you been inoculated just enough to make you immune to it from others, but still wickedly powerful in your ability to spread its devastation?  Not sure?  Then read on…

Definition:  Unsolicited Advice is when you offer your opinions, suggestions or ideas to someone about something they are doing or planning, before they ask for your input.  I know most of us have excellent motives when we offer up these little truffles and tidbits of testimony.  But if you are brutally honest with yourself, you’ll recognize how frequently your unrequested suggestions are rebuffed or brushed away, not to mention met with defensiveness and ultimately rejection.  So, what’s the cure?

Ask:  What gives me the right?  This cure was found in the extremely helpful book by Doris Wild Helmering, Being Ok Just Isn’t Enough: The Power of Self-Discovery .  Ms. Helmering suggests that this is the first question you should ask before you open your mouth.

Ask yourself…What give me the right to tell my friend where to park as we’re circling the mall looking for a parking spot?  What gives me the right to tell my co-worker how to “more effectively” do the project he’s working on? Or how about this…What gives me the right to tell my husband how to trim the bushes?

Ooooh!  Got your attention on that last one didn’t I?  You probably responded – “But I have the right because it’s my yard too!”  And you would be correct.  You do have the right.  In my part 2 of this post, I’ll elaborate on how to process this – when you do have the right to give unsolicited advice.  The question becomes…should you?  I propose that when you don’t have the right, that is, it’s none of your business, you keep your mouth shut and your opinions to yourself.  But when you do have the right.  I also propose you ask yourself a few questions before you open your mouth and spout your opinion or suggestion.  Check out the next post for what those questions are…

This is Day 11 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  Do you give unsolicited advice?

The post Day 11 – A Widespread Plague (#31days) appeared first on Christy Largent.

And do you know, his behavior problems “magically” disappeared, and she ended up having a great year…with the whole class.  You see, she had the same conversation with each student, and they all rose to her vision and expectations for them.  In the business world, we call this using Praise, Rewards and Recognition to develop your people.  At home, I call it helping myself stay sane.  Do you realize people respond to your expectations?  In study after study, scientists have observed the power of positive expectations. So whether you need this technique at home or work or both, let’s take a look at how you can bring out the best with positive expectations.

Praise:  Look for positives and respond.  Once, while I was doing a training in Arkansas, a supervisor from the Little Debbie factory raised her hand and said, “My workers are working hard at a difficult and repetitive job on an assembly line.  I always like to catch ’em doing something right!”  You can bet she had motivated and empowered workers.

In order to come across as authentic with your praise, makes sure it is both sincere and specific.  People believe you are sincere with your praise when you are specific.  For example, if you tell your employee, “I really appreciate you.  I know you’ve put in a lot of extra time on this project and I appreciate it.  Thank you for your hard work and your attention to detail.”  Your employee will be energized and motivated to do even more.  And I must add, with certain employees, a letter spelling out this praise will be most highly valued of all.

We know people work harder for praises than raises.  Most importantly though, they will know you sincerely appreciate them…you told them so with Praise.

Recognition and Rewards:  Create an environment for people to look good!  When you walk in the door of the Arbonne International headquarters, almost the first thing you see is a huge wall filled with pictures of top achievers in the company.  These achievers are recognized for their accomplishments.

Focus positive attention on the quality of work and keep it there.  My 5th grade daughter is intensely focused on getting all her homework finished on time, and finished perfectly so she can participate in her teachers’ “Friday Rewards”.  And the even bigger goal is the “Perfect week, Perfect month” reward.  And on top of that, each test holds the potential of receiving a “Big Cookie” for a 98% or higher on the test.  Her teacher has tapped into the power of recognition and rewards for her 4th and 5th graders.

There are all kinds of way you can incorporate Praise, Recognition and Rewards into your communication life.  If you’re short on ideas, I recommend a book called The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance by Adrian Gostick and Chester Elton. It’s loaded with great ideas you can implement immediately both at work and home.

This is a perfect time to re-commit to the power of positive.  Love the people in your life this way.  They will thank you and both morale and satisfaction will soar.  And a brand new resource to help you stay positive is Crystal Paine’s (Money Saving Mom) Choose Gratitude: Blessings Journal. There’s nothing like focusing on the good to help you stay positive.

This is Day 8 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  Do you find it easy to focus on the positive this way?  What are some good ways you have given praise, recognition and rewards?

The post Day 8 – The Power of Positive (#31days) appeared first on Christy Largent.

Quiz:

1. Has anyone ever told you they “didn’t know how you would take it,” so they avoided telling you important information until after the fact?
2. Do you have difficulty giving people a second chance, because you expect perfection the first time?
3. Have you ever brought up something someone said a long time ago and used it in a current conversation to make your point?

If you answered yes to any of these questions, read on for a reminder of the elements required for a safe and healthy garden that fosters powerful communication.

Soil – Authenticity.  How authentic are you?  Are you the same person regardless of the situation?  As a leader, do you operate the same way with your staff as you do with your peers?  Do you share your own struggles and challenges with your team or do you create a façade of of perfection?  If you struggle with showing your true self, then you need to focus on being Authentic.  It’s the foundation.

Water – Give Grace.  Grace means “Undeserved favor performed out of your good will.”  Do you give others the benefit of the doubt or do you wait for them to flub up so you can point out their error?  Do you choose to give people second chances?  This doesn’t mean you have unhealthy boundaries.  It’s just you accept that people are flawed, and you’re willing to allow them to be less than perfect, and maybe even help them recover when they have failed.  Healthy environments require finding ways to give grace, just like water, daily.

Fertilize – Encourage Communication.  When you encourage communication, people feel safe talking with you.  They know conversations are confidential.  They know you listen for meaning, not just to gain information to use later.  You also recognize that sometimes people just have to verbally process in order for them to synthesize the information they have received.  You are also willing to share of yourself.  You’re not closed and unwilling to reveal yourself to them.  Communication flows both ways.

Making sure to include these elements into your everyday environment is hard work.  But it’s worth it when you begin to see your relationships blossom and grow strong so that that not only will they withstand life’s stresses but will flourish in the midst of them.

This is Day 7 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

What kind of communication environment are you cultivating?  Are you intentional with any of these 3 key elements?  I’d love to hear your experiences.  Just leave a comment below.

The post Day 7 – Flourish (#31days) appeared first on Christy Largent.

Monotone Mary – Mary never gets very excited about anything.  Her pitch rarely varies more than a few levels in either direction and her volume stays specifically just below the medium level.  When she talks, it’s easy to forget what she said immediately after she says it because everything sounds the same.  You have to guess what’s most important to her because there’s no emphasis in her speech.  She’s kind of like that recorded message at the airport that warns you not to leave your baggage unattended.  Easy to ignore and relegate into background noise.

Sarcastic Sam – Sam’s the master of double meanings.  When he asks a question or gives a comment, the thick sarcastic tone usually causes you to doubt how he wants you to answer.  Sam thinks he’s funny because of his sarcastic “wit” but his negative commentary is very wearing.  In meetings, he’s free with inflection laden suggestions, usually at the expense of another.  When he’s confronted about his comments, he always denies he said anything wrong. And let’s face it, technically, the words were fine; it was the sarcasm suffocating them that stopped productive communication.

Excitable Ed — Ed is always excited about everything!  You hear him before you see him!  There are lots of exclamation points in his delivery!  His volume is as high as his energy!  He emphasizes various words to make his points, and there are a lot of points to make!  He tends to be positive, but hasn’t come to understand that too much of a good thing is too much!  He makes you tired.  You tune him out because it’s ALL! TOO! MUCH!!

Conversational Callie – Callie is a master communicator.  She uses a variety of pitches and volumes when she speaks.  She draws you in.  Her lower and slower tone of voice attracts your attention…and then she delivers her message with power and humor.  She knows that variety is truly the spice of life, and when she speaks she harnesses that variety so you stay engaged.  Rarely does she speak with sarcasm, so if the joke is on someone, it’s on herself.  You like being around Callie because she uses her tone to build up others and strengthen her message.

I hope these examples have reminded you of what kind of tone can be most effective.  Notice your own tone, and ask yourself if you are communicating the way you really want to, or if you’ve fallen into bad habits.

This is Day 6 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  Which of these do you think you most closely resemble?  What are some ways you can become more like Callie?  I’d love to hear your comments, just leave them below.

The post Day 6 – Create Your Perfect Voice Part 2 (#31days) appeared first on Christy Largent.

Not only were we 2 of the most “seasoned” mothers, at that roundup, ahem, but despite the height of that shoe heel, we were also kindred spirits.  Over the intervening 6 years, I’m happy to say my first impression of Maureen was spot on.  She is darling. She is definite. She is daring!

The statistics say we have about 7 seconds to make a first impression.  How are you doing?  Maureen did a lot of things right to create a positive first impression with me.  She’s a business owner and she knows the power of impact.  Here are a few things you can do to get off on the right foot. Ahem.

1. Stand up straight and smile.  There’s something about a smile that invites a positive response.  You immediately signal you are friendly and open and ready to start something good.
2. Stick out your right hand, say your name and give a nice handshake.  You can almost never go wrong by initiating the handshake.  In our American culture, a handshake is a universal clue that you want to get the conversation started.  (More on handshakes in a later post.)
3. Lean towards the person you are meeting.  Sheryl Sandberg had it right when she said “Lean In”.  Your body will send your message of interest loud and clear before you even say a word.
4. Look them in the eye.   As I’m training my kids how to meet new people, the hardest thing for them to understand is the power of looking the other person in the eye.  They want to hang their head and mumble. Each time I force gently encourage them to lift their head and look the other person in the eye as they are introducing themselves.
5. Speak up.  When you say your name, say it clearly.  Nothing is worse than having to ask, “What was your name again?”  Make sure that as you introduce yourself you are projecting your voice towards them.

The bottom line is that creating an awesome first impression is a lot easier than you might think.  It’s really all about the other person.  When you ask yourself, “How can I give them what they need so they feel comfortable entering into a conversation with me?”, you’re on the right track.

Interesting, isn’t it. When we take our eyes off ourselves and put them on the other person, we’re bound to win.  Oh, and some awesome shoes will always help too.

This is Day 2 of 31 Days of Powerful Communication Skills for Women. You can read all of my #31Days posts here. And check out The Nester’s #Write31Days blog for other great 31 day series.

Question:  What do you do intentionally to create a positive first impression?  I’d love to hear your thoughts.  Just leave a comment below.

The post Day 2: First Impressions (#31days) appeared first on Christy Largent.

I don’t know about you, but sometimes I find myself just kind of “in a funk”.  Leaving the house in a rush and escaping to a restaurant to read and write and work because I don’t want to say a truthful thing to a house guest who hurt my feelings.

I fall into the same pattern of behaviors that have ill-served me over the years.  Apparently I’m pretty good at persuasive communication and not-so-hot at honest, vulnerable communication.  So instead of saying, “Wow, that behavior of yours hurt me,” I grab my computer, books and rush out the door to drop the kids at school and escape the uncomfortable feelings bubbling up inside me.

I am obviously bothered by these feelings because I woke up this morning at 2:17am just in time to watch the Amtrack train cross the trestle heading south.  And when I couldn’t go back to sleep by 3:30, I slipped to the kitchen for my cure-all, Advil, and went back to bed deeply breathing my mantra “God made me enough” over and over again.

And these feelings rage around inside of me and I can’t figure out how to say it nicely.  And then I read the blog posts of my most current wonder-woman Crystal Paine and think how little I”m producing and how slow my progress and all the other not-enough lies that come from comparison and I wonder if any of my dear readers ever feel this same way?

Do you have an agenda list 2 miles long and somehow just can’t seem to get accomplished what you want to get accomplished?  Do you have things to say and instead of being Brave (Brene Brown) or a Warrior (Glenna Melton) you suck it back inside and smolder?  I’m sorry if you do this.  I’m sorry I do this.  I want to be the woman who bravely speaks and lives her truth.

You might even look at me and think, “Christy is a clear communicator,” “She speaks the truth in love,” but then you would be looking at my outside and not my stress-induced rash or my marriage that’s in a hard spot or my sadness with some of my most personal relationships.

My dear sisters.  We are on a journey and I want to encourage you on yours while I encourage myself on mine.  I will write this post and maybe post it, and then I will create my own list of 3 4 things I will do to pull myself out of this pit and get busy doing what I was put on earth to do.

1. Remember that your mission is uniquely your own.  The journey you are on only you can travel. You are the right person for the right job.  Claim your mission with thankfulness. Here’s mine.  God first cliche, but true – Oh how He loves you and me! My Husband, love him unconditionally.  My children love them without expectations.  My work/health.  Programs to write, people to encourage, miles to run.
2. Revisit your Goals.  What is the most important next step?  See programs to write, above.
3. Get busy doing something of value that will move you towards those goals.  Don’t check Facebook or read over other (better) blogs.  Get busy producing.  I always feel better when I produce.
4. Ignore the other 3 things until you face your fear.  Say the uncomfortable thing you need to say.  (More action!)  Today I will be brave.  I promise you I will figure out the words to say.  I will not try to convince.  I will be honest and vulnerable.  Yuck.  Just thinking about it twists my gut into a knot.  But I will do this today first because I want to grow.  I want to start defaulting into the better choices instead of the old ones that produce negative results.  And I know I have to practice to get better.  Today I will practice.

And so I offer to you these thoughts.  My heart hopes you will not judge me too harshly.  Instead, I hope you find some encouragement in my struggling path for your own path.  Maybe you will even feel better because this is not your struggle.  You got this!  Be thankful, and pass this along to someone in your life who is struggling.  Because maybe she needs to be reminded that she really is the right person for her right job and the world is waiting.

Deuteronomy 31:6  “Be strong and courageous. Do not be afraid or terrified because of them, for the LORD your God goes with you; he will never leave you nor forsake you.”

Question:  I’ll leave my results from today in the comments section. I’d love to hear your results too!  Please encourage me by leaving your comments below.

The post Practice Makes…A Life appeared first on Christy Largent.

But a networking event is a perfect opportunity to meet people in a relaxed and fun environment. So whether you’re headed to back-to-school night or a Chamber of Commerce Mixer, these ideas will help you feel more comfortable, have more fun and might even afford you an opportunity you never expected. Let’s take a deep breath and here we go:

1.  Smile.  This is the most obvious, yet I am continually surprised at how few people actually do it.  Not only will it put others at ease when they look at you, but an open smile is a great way break the ice when you don’t know anyone.

2.  Pretend you are the host.  This mindset will help you be friendly to everyone.  Think what you would do if all these people were in your house. You would do your best to make sure each person had a good time – and that they were introduced to each other, right? Do the same at the event and your comfort level will rise dramatically.

3.  As you approach people, stick out your hand, smile again and say, “Hi, I’m (insert your first name here).”  That’s it.  Super easy.  And most of the time, the person you approach will respond with their name.  If they are in a group, even better. You can meet all of them.

4.  Ask questions and listen!  I can’t stress how important this is.  Most people are too busy thinking of how to impress the person they are talking with to bother really listening.  Listen for connections.  Connections between yourself, people you know and the person speaking.  Listen for ways you can connect people together.

5.  Have your business cards handy.  I usually put mine in a pocket so I’m not digging through my purse when it’s time to exchange cards.  If you want the card of the person you’re talking with, ask.  “Do you have a card?” Most people will be happy to give you their card, and then you can give them yours in exchange.  Then for an extra bonus, tweet them after the party with a mention of how nice it was to meet them at the event.  I find my tweets get a lot more response than emails these days.

Most of all…have fun.  Meeting new people can be a real blessing to your life. When you remember that everyone in the room feels pretty much as awkward as you do, just by adjusting your mindset to be one of service (how can I connect others?) you’ll set yourself up for a positive and successful networking experience. I’ll be trying these tips myself as I head to the the Podcast Movement Conference in Dallas this week. I’ll let you know how they work.

Question: How do you overcome nerves when you are in a new environment? What are your best strategies? I’d love to hear your tips and suggestions!

The post 5 Steps to Avoid Awkward appeared first on Christy Largent.

She was missing a key element for success, not just in work, but in life.  That key element is the ability to navigate the “soft skills” or “interpersonal skills.” Following are the top 5 elements you must master as you seek to grow your influence and develop professionally in this area.

1. Listening Skills.  Are you a good listener?  Do you follow along in conversations, or distractedly check your emails when you’re not talking?  I did a post (here) on this topic.  Review it if you would like to brush up on this most important of skills.  I believe listening is probably the most important skill you can use to improve your relationships at work and home.  Like the old saying goes, “God gave you 2 ears and 1 mouth for a reason, you should listen twice as much as you talk.”
2. The ability to Navigate through Conflict.  Do you know how to speak out about uncomfortable or hot button topics?  Are you assertive?  (Not aggressive or passive.) Assertiveness is speaking the truth – even hard truths – calmly and confidently.  Often times I see people get stuck in destructive patterns of backbiting and blaming rather than assertively addressing the issues that invariably arise.  If you need a difficult conversation format to follow, check out my post here. When you learn how to speak the truth in love, you’ll be amazed at how you are able to resolve issues and work through conflict.
3. Do what you say you will do.  This point can be called trustworthiness, integrity or authenticity.  Regardless of what you call it, this point is all about being a woman or man of your word.  Even when it’s not comfortable or easy, you can develop the habit of following through the way you said you would.  We all know that people like this are few and far between.  By committing to be a person of commitment, you are already setting yourself apart as unique and special.
4. Generosity.  The best way to show generosity is to focus on others rather than on yourself.  When we turn the focus outward rather than inward, we show that it’s not all about us.  When we are willing to be generous to forgive mistakes, we develop trust relationships with others.  Think “win-win” whenever you have to negotiate.  It’s always better to err on the side of generosity. Check out Give and Take for more on the topic of giving.
5. Sense of Humor.  This is my favorite. (Just listen to my podcast and you’ll see why immediately.)  I love to laugh.  I usually laugh at myself first.  By not taking myself too seriously, I open the door to honest communication, as most people recognize that a bit of “lightening up” can effectively raise morale and boost productivity. I have found that those who are willing to laugh at themselves are also those who can get past the imperfections of others, creating an atmosphere of freedom and willingness to risk looking stupid.

Why not start working on these skills today?  I guarantee you will be very happy with the results as you experience improved relationships and increased opportunities.

Question:  Which of these are the most difficult for you? Which are the easiest?  What do you think about the importance of soft skills to life success?

The post The Top 5 Interpersonal Skills You Need to Succeed at Work and Home appeared first on Christy Largent.

If you’ve still got questions about how to handle the people in your life, then you’ll want to listen to this final podcast on the personality styles.  In this episode, we’ll conclude our conversation on how to “Fill the Need Tank” of the last two personalities. (For Part 1 on needs, listen to episode #4).

Episodes #2 and #3 covered how to recognize these people in your life.  For more information on that, please listen to those podcasts.

Give the Powerful Choleric – (Action Annie)

• A sense of control
• “Nutshell”
• Credit for their work
• Appreciation

Give the Popular Sanguine – (Sunshine Sally)

• Attention
• Approval
• Acceptance
• Affection (at home ONLY!)

For more information on this topic, I highly recommend a book by Florence Littauer,  Personality Plus. You can get it here.

The biggest takeaway I want you to have from this whole overview is that nobody is wrong – they are just different.  Once you know and understand these different styles and their accompanying needs, you’re better able to build positive connections and enjoy purposeful living.  Stay tuned each week as I add to this topic with tips for working together, diffusing problem behavior,  bringing out the best in others and much more.

Question:  What has been your biggest “Aha” from this series?  How do you think it will improve your life?

The post #005: Understanding Why They Drive You Crazy! Part 2 (Podcast) appeared first on Christy Largent.